Burger King — Restaurant in England

Popped in for a Whopper meal deal of the week while on lunch..I was the only person in there and 1 drive through customer. I was handed a soft drink cup without any explanation on how to use the machine and when I did manage to figure it out there was no syrup in the machine so all I got was a bit of colour with water. The whopper meal appeared 2 minutes later..got back to the truck which was parked maybe 20 metres away only to discover the the burger is cold but the fries were warm..Needless to say I won't be going back there again..appaling and very poor customer service from the 2 youngsters which looked like they were the only 2 staff...

I would recommend that anyone who orders food here thoroughly checks their order before leaving the store. I didn't and got home missing a burger from the order - given that they are not the cheapest burgers, I returned to the store to get the missing burger, this was cold and had to be reheated by the time I got home - I don't live that far from the store. I spoke to the manager who never even apologised for the original omission and offered no recompense for me having to return to get the order completed. Hence, the zero stars for service. I will avoid this store in future and I will complain to customer...

Ordered our meals and paid for them, gave us the wrong order, we were then given the correct order, i wanted to double check our drinks were correct as the food was wrong to begin with. I was then speaking with a very rude man at the dive through regarding the drinks his attitude was shocking and spoken to me like a piece of dirt, I then read out his name tag and said im going to report you, for him to proudly state "I'm the manager"! Well Ben Walker Manager of Burger King Hadley Park you need to sort out the way you talk to your customers. Mrs and kids were in the car aswell rude horrible person!!!! I...