Café in the Park — Restaurant in England

Overall the experience was lacking.

The staff although friendly, seemed to lack get up and go and this caused the service to be extremely slow and they got overwhelmed by only a couple of orders. Whilst waiting for our order there were multiple other customers who were waiting for takeaway drinks and some who only wanted a tea had been waiting for atleast 10 minutes. There were also multiple instances where they got order mixed up and confused (may I suggest writing orders on takeaway cups to avoid such confusion)

I think there needs to be another staff member who has the ability to take charge and manage the 3 staff members there today. As they just seemed lost and were very slow and had no urgency about them.

Overall I think the cafe has the ability to be so much more but the staff just need to be trained better in speed of service and become better at handling multiple orders at once because in total we waited around 20 minutes for 2 toasties and 2...

I am a regular visitor to this cafe and, unfailingly, find it a positive experience. The staff are incredibly welcoming and friendly who take pride in their work ensuring customer satisfaction. The food is inviting, reasonably priced and the recently expanded menu accommodates those with a vegan and gluten free diet. The cafe offers a homely atmosphere with attention to detail and is beautifully clean including the toilets which so often go neglected in eating establishments. It is one of few cafes I visit that is warm. Dogs are also welcome and treated to a much welcome biscuit! I can't fault this cafe and consider it an important...

Incredibly slow service, there was only one order ahead of me so not that they were busy... ordered a specific coffee as well standard cappuccino (if its an issue to make it, don't offer it) got something completely different and when pointed out the waitress was clearly less than impressed, practically rolled her eyes and made the coffee correctly... May I suggest writing the orders down? Tends to be easier to remember then. And it should be standard practise to saying thank you to someone who has spent money in your business. The other customers behind me noticed the lack of...