Very disappointed with the service I received tonight. I have ordered from Chutney's once before, earlier on in the year, and didn't think there would have been an issue...boy did I wish I had checked the reviews on here and just eat.
The star rating and top comments do not give you a true picture of what to expect when ordering food from this company. I have no idea how they were given a Curry Award.
Initially, I placed our order at 6pm, and did expect it would take a little bit longer than usual due to New Year's Eve, so the 1 hour delivery countdown wasn't that much of a shock.
The delivery window passed, so I thought I would give them a quick call and check to see if they have actually received/processed the order.
The man who answered the phone politely checked and confirmed this. He apologised and said they were short of drivers, and that the food was actually prepared and ready for delivery. He said to allow 20 minutes or so to get this over to us. Ok, no problem. It is NYE after all.
45 minutes later, I call again to check whats happening, and I am told by a different guy that the food hasn't even left the restaurant(!!!) and "it is literally leaving now, will be with you in 15 minutes maximum". He said he would throw in some extra sides as an apology for the lateness.
30 MORE minutes go by and at this point my wife and I are on the verge of calling to cancel and go somewhere else and it finally turned up at 08:20pm.
Food was average at best to be honest, it wasn't bad but most of the dishes were slightly warm and our chilli paneer was basically just chilli powder.
Oh, our complimentary sides? One extra poppadom. ONE!
Think carefully before ordering from here.