Cloisters — Restaurant in England

Regrettably, I find myself writing a disappointing review about a beloved café in Wimborne.

We arrived at 9:05 AM in order to secure a table and checked with the waiter if we may take a table reserved for 12:30 PM. He was incredibly polite and attentive, assuring us that it was not an issue and that we "had loads of time." We ordered breakfast, and every staff member was equally delightful.

However, around 9:45 AM, just as we were about to order another coffee, one of the waitresses reached across our table to place a reserved sign for 10 AM. My friend and I exchanged shocked glances, as she simply stated, "I'm just going to pop this here", making it clear that we were being asked to leave. There was no discussion, and we suddenly felt extremely unwelcome. There was no apology or suggestion to possibly relocate to another table—nothing at all. Within five minutes, someone came to clear our plates, and another five minutes later, someone else came to take our cups (which could have been collected earlier). This felt like a deliberate act to remind us that we were being ushered out. We said to each other, "that's our cue."

It was quite disheartening to be treated in such a manner during what is typically a lovely experience, and because of this, I will not be returning. To say I was shocked would be an understatement. Perhaps we overlooked a sign indicating a time limit upon entering! However, it seemed more plausible that a regular customer had requested our table, and they therefore...

Poor quality food at premium prices. Should have gone to piazzo lounge in the square for equalivent cost. Eggs fried and poached came out way too hard so had to return them. Took ages for breakfast to be returned, felt we were not prioritised. The new breakfast the fried egg was good but eggs benedict poached were still too hard although slightly softer. My wife commented on par with wetherspoons and couldnt be bothered return again to ear separately. We looked across watching another customer eating the same with hard poached eggs. The poached eggs are done in a brevel poaching machine or similar and come out round like the macdonalds egg shape. Why can't they be done in a pan with water? They always used to. Upon paying the waitress who did not ask if everything was OK so I'm giving the feedback now. If they had of asked I would have said in the café. There is so much good competition in wimborne this was simply not good enough. Avoid try...

hi i am a regular customer at cloisters i visited today today the ignorance of a certain male member knocked me sideways i was with my wife daughter and two grandchildren when we arrived three of the four five and six seater tables were occupied by two customers we were asked to wait for 20 mins which went on for 40 mins the shambles being not at any one time were the two x three tables occupied by two customers were any of them asked to move to a table for two utter rudeness if i was the owner i think i would of lost alot of money this lunch time 4/10 2023 one of my granchildren is dissabled and cant stand on is own so my point being how rude and abrupt the male member was and so arrogant in answering my complaint also the rudeness of the customers occupying the the tables but eh ho thats the way there brought up i watched one of the tables and in one hour twenty one cup of tea and a juice not my buisness but not the...