Cook's (of St. Ives) — Restaurant in England

How does this place have anything greater than 1? There is no food available at all as everything is made to order we were told and so you have to wait for whatever you order. It didnt help that staff were on their phone whilst we were waiting to order and even after then, they were in no hurry with any of their work. We had to wait 15 mins (no other customers, just us ) for fish bites and what we later discovered at the caravan....oven chips. Of course we were expecting your normal chip shop chips not frozen oven chips. We chose fish bites as the "fish" wasnt even the size of a mini yet charged at over £8. The overall portion was supposed to be large, but was smaller than a regular portion and charged at over £13. The chips were awful, burnt, dry, they got thrown as they were inedible. The fish bites tasted off and genuinely I was violently sick later than night... this was the only food I had aswell and could taste the same fish. All in all I have no idea how this chip shop is allowed to run like this. If you read this review, please trust me and other Google reviews and do not buy from here. There are other chip shops around if this is what you want on your holiday....

Pre ordered online after travelling all day. Slot was for 6.30pm. Arrived, to be told another 40 minute wait. Full of fuming customers experiencing the same. Two young staff seemed very overwhelmed and didn't know what to do. Tickets flying out and no staff or food. Finally food was ready! I have never see such disgusting food. The chips were burnt and brown, the fish was so greasy and over cooked it was chewy and was unable to we eaten, along with thr chicken nuggets that were rock solid. The battered sausages were also over cooked but only of the only items that once covered in curry sauce and due to being so hungry was able to be eaten. We spent £85 for our family and apart from 3 battered sausages and curry sauce it all went in the bin. Went back to complain, the shop was full of very angry customers and the poor young staff in there should not have had to deal with that without a manager present. Went to reception next day. Given an email to send pictures which I did... the manager still hasn't even sent an...

Wow, If you are looking for somewhere to suck the very existence from your soul then this is the place.... Staff serving are completely disinterested, and as for the service...walked in to order 2 portions of chips (standard fayre one would assume for a chip shop) and I'm still waiting over 20 mins later. Maybe I should have ordered the night before Zzzzz😴 My advice would be to drive to St Ives to get your chips it's probably quicker in the long run... P.s. 23 mins and counting... Update Upon receipt of the chips they were quite possibly the worst chips I have ever seen (and had the misfortune of eating). My suggestion would be not to cook them for so long and the a) the chips might be quicker and b) the chips might actually be edible. In all seriousness if you are a family on a budget do not waste your hard earned money in this establishment. It is clear from previous reviews that this is an ongoing issue and has not been resolved...