Cooplands — Restaurant in England

Came here a couple of times and it’s been fine. My usual order is a sandwhich and redbull. I am 17 (nearly 18) and i came in this time to get the same thing i always do. I go to order to find out they have ran out of the sandwhich i usually have. Ok that’s fine i’ll order a different one. My redbull is at the counter and the lady goes on to say “there’s an age restriction how old are you?” i say “17” holding up my VAPE. She then goes to ask her colleague “there is an age restriction isn’t there? how old do you have to be to get a red bull?” her colleague then goes on to just shake her shoulders and says “dunno”. The lady goes on to say quite rudely “can’t give u it”. At this point i’ve just had enough so i say “ok i’ll leave it then”. I go on to just leave because this behaviour is just not okay. I don’t recommend coming to this cooplands because their staff is obviously not trained enough to handle...

Went in ordered 18 cheese straws for girlfriend, me and her brother. 12 in one packet and 6 in the other. The 6 had a big black thick crusty greasy hair in it and was absolutely disgusted not happy at all…. Girlfriend then went to call them and they said “I am so sorry are you located far?” We then said no about 5 mins away then she said “we’ve put fresh ones in for you” so in my head thought oh ye it’ll be a free 6 due to having that disgusting split end spider leg in there…. No absolutely not went in there and was charged yet again for a fresh pack… not happy… ended up paying because girlfriend is sat next to me as I write this review slapping her lips in my right ear enjoying them so...

Where do I start?...!!! Asked for Tuna Sweetcorn Mayo sandwich, salad but NO tomato due to being allergic. Pointed out to the lady that she had just put tomato on my sandwich to which she replied "I'll take it off" had to point out again I am allergic and it would need to be made fresh. On opening my sandwich at home the bread was soggy and falling apart as the tuna had not been drained, I squeezed the sandwich to drain it then put it in the bin..... Sadly one star is the minimum as would have given zero... Very...