Costa Coffee — Restaurant in England

Used to be great before Covid. Deteriorated massively since. Opening times used to be 7 till 21:00 which was perfect for day and night staff. Now opening times are erratic. It’s never open before 8 and on Sundays it opens 11 . I am surprised hospital allow such greedy businesses to operate onsite. Today it’s only one single staff serving for the last 2 hours and the queue is getting longer and longer. Management barely ever seen and they obviously...

Absolutely shocking. I had just received some terrible news and sat down in the coffee shop, a member of staff asked me to leave as I hadn’t purchased anything yet. She mentioned something like ‘if the big bosses came in we would get into trouble’ The coffee shop is in a hospital! They should have more compassion really considering the type of customers they were recieving. It wasn’t even busy and there were no ‘big...

Brilliant Place! Mmmm do I love Latte’s! Absolutely wonderful staff, always make me come back for more! Lovely food and drinks, with that mozzarella and tomato wrap, mmmm scrumptious. There is only one flaw in this place, and that is that tall long haired barista, man is he rude. I once ordered a medium latte and he give me only one shot of coffee! Absolutely fuming. Next time I come in, he’s...