You have to use their annoying website/QR code to order the food, no printed menis are available. Spent over 20 mins working it out and didn't feel comfortable leaving our contact details inc phone and email with them. Roast meats is only available after 1pm each day. We wanted to try some crispy roast pork but as we had arrived at 12 we didn't want to wait an hour. No where is this advised or advertised. The owner forces you to use cash so you get £1 off for every £20 spent. The floor is extremely dirty and looks like it hasn't been mopped and swept in a long time. Felt sticky to walk on. There is a small supermarket upstairs but no baskets are available. We got given a box. Some of the items on the shelf are very short dated so beware. The food isnt that bad it just presented in a very ugly manner. Looks like the chef just threw the food on the plate and looks messy. The carpark is very small and hard to find parking There is only 1 shared toilet for the entire restaurant
Would we go back again? Probably not better places...
Read moreWas here for lunch with a few relatives. The dishes themselves were nice, portion-wise was just right / slightly less than average. Note members paying cash can get a 5% discount, you can sign up (by offering some of your personal details) on the spot.
Non-meat choices felt somewhat limited, still it's probably worth a couple visits given what's available. Although they have dishes free from animal products as well, based on impressions, I doubt those are cooked separately.
Customers can help themselves to boiled rice and soup (the ones on the day contained meat).
The restaurant seems to have build itself up as a local favourite. We had arrived just after 12pm and no long after the place was full. There are fairly limited number of car parking spaces outside.
Customer service was there, but it's almost as if they've never spoken with customers who are polite. Also had creepy stares from kitchen staff...
Read moreWent on a cold day. Freezing inside due to large space, and staff reluctant to turn on heating (but they did eventually). Largest table not big enough for our party (12), so some diners needed to sit on uncomfortable, cold stools. Customer service was mixed - Younger guy was really nice and helpful, but lady with mask on was quite abrupt and a little pushy when ordering. Rice/soup you needed to queue/help yourself, and you also needed to pay when you ordered - which isn't the usual experience from more quality established restaurants like Tai Pan. Ordering via QR code was also difficult for the older generation, and for the membership app it needs a Hong Kong mobile number? BNOs only it seems. Overall disappointing and...
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