Costa Coffee — Restaurant in England

Even though it was very busy, the manager had everything under control. We waited less than 3 minutes our order was taken efficiently and whilst the drinks were made the food was prepared and we walked away with food and drinks at the same time. Often left to wait for food, this did not happen. Sat down with hit drink & hot food to enjoy. The staff listened to the manager & they worked as a team to ensure the customer...

I presume this Costa is situated to attract business people on the go. Given that situation time is precious and I don't want to use drive thro. I waited ten minutes to be served, 08.57-09.07......a big family order of six people was being dealt with by one server. No apology offered! This is poor management on all counts, so I went to local competitor where I was served effectively and...

This is a relatively new Costa branch. I was on my own whilst waiting to collect someone from an appointment. It wasn't too busy, latte was good and I especially like their millionaires shortbread ( which I really shouldn't eat but hey ho). Sat by the window with a delightful view of the...