Domino's Pizza - Helston — Restaurant in England

I drove 20 minutes to collect my pizza, which I'd upgraded for the double decadence crust +3.00 and when I got there they said they'd sent my pizza out for delivery. It has my name on it? And then they proceed to offer me, someone else's pizza which was completely different on a standard crust, and offered a large dip as compensation for the mistake. The large dip doesn't even equate to the crust upgrade? Not to mention the pizza they then gave me was completely wrong and had mushrooms on it which I don't like. Every time I go in there they don't seem to care about customer service at all, and I think it must have changed hands because half the staff have changed also. It's only been since this change that I've had issues...

No-one seemed like they wanted to serve us when we arrived around 4:50pm. Then after 20 minutes of waiting for our order with my 3yr old children I eventually got someone's attention to ask how long our order would be. They discovered that half our order had been taken by the delivery people by mistake so set about making another pizza for us. After another 15 minutes I asked again.....he then found our new pizza, but this had obviously been cooked but not given straight to us as it was only warm not hot, as well as a little soggy. No real apologies or compensation were offered, and instead I had two hungry fed up three year olds and our 'treat' tea was ruined. A bad end to our previously lovely day. Wouldn't...

Purchased 2 pizzas online to collect. Waiting times stated 9-14 minutes. Got there slightly late and waited at the checkouts for someone to serve me but even though some.of the staff looked at me, I wasn't acknowledged. I had to verbally asked to be served. Only half my order (one pizza) was fulfilled and the other one quote unquote 'went missing' They made another pizza which then took another 15 minutes to make and it had the wrong toppings on. No sorry, no apologies. My other pizza went cold by the time the second pizza was finally made. I would avoid this if on holiday on visiting lovely helston and the surroundings. If I could give it...