Pizza was really good, service not so much. The timer said the pizza was done but they just put it on the side? Even though we were waiting at the till and were the only ones in at the time... we obviously didn't know it was ours or we would've asked earlier but after 5 minutes of it saying it was done we asked and she gave it to us with a big sigh looking like we were the ones in the wrong... we ate in and there were 3 lads who came in after, they got given wrong toppings on the pizza, the lady told them the needed to be more clear... well she obviously heard because it said on the box what the lad didn't want on... everyone was to...
Read moreDO NOT EAT HERE IF VEGAN!!!!!!
I ordered a vegan pizza from them and whilst eating it I noticed pieces of beef on it. That I clearly accidentally ate. I called the manager who tried to send me a new pizza, but I told him I wanted a refund. He tried to give me a voucher and said the new pizza is on its way. I had to argue with him for about 20 minutes. He even hung up on me to answer another call! I never accepted any new pizza from them and returned the old pizza to them. I’ve still not been given a refund for the meal. Overall it was just shocking customer service and clearly no...
Read moreOrdered 3 pizzas for collection, the app said ready in ten minutes. I turned up on time and after a clear error that was not realised, only two pizzas were prepared and it took a further 20 minutes to actually produce the third pizza. I finally managed to pick up my order 40 minutes after arriving. Two pizzas were, by this time, luke warm. Despite some shrugging apologies the best compensation they could come up with was four greasy cookies. Desperately...
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