My god, horrible, Hair as topping, I will avoid for sure def this east branch Swindon. Ordered at 8:05 PM, I neither got an email nor text confirmation. Amount is taken from card, Called them at 8:50, said failed order and asked me to raise an email to Dominos to take back amount. Attitude over call is horrendous, asked me pos code, SN2 and then she goes away, like wise 3 times, finally for my luck another gent taken my call who helped me and said order will be delivered in 40 mts. But what i got is totally different from what I ordered, toppings are different, dips are different, Hair toppings - my god this is unacceptable, I have taken off tomatoes in my web order, but pizza is full of tomatoes, I paid extra for olives, I see no single olive in either of the pizza. Disappointed I will never order again. Better Dominos review this branch , hair topping on pizza is really unacceptable - dailed them to speak about this, simply...
Read moreI would give zero stars but unfortunately I have to give a star to write how disappointed i am in dominos east swindon. I would not recommend as I ordered saturday 28th March I payed online on the dominos app at 6.13pm. it got to 7.30 pm and my food had still not arrived. I called dominos east swindon to see what was happening with my order. they explained that I must have put my order through when they turn off their online system as my order was not showing up. they was telling me I had to wait another 2 hours. that would of been 3 hours for a pizza. I asked them to cancel my order when it comes through and to provide me with a refund. its coming up to a week and I have still not received my refund nor have they tried to make it up any other way either. I'm a very disappointed as a loyal customer of dominos and a previous employee this is not up to the dominos standards wrote out in their contacts. I will not be...
Read moreOnly giving one star as is not allowed to give them zero!
Terrible service and staff clearly don't know or don't care about domino's standards.
For the 3th time ordered from Stratton - Swindon branch and this is the only store where the pepperoni passion pizza has no extra cheese and only 2 or 3 slices of pepperoni per slice of pizza. Completely ignoring the company standards.
I had to call this time to complain as 3 times in a roll is a bit too much.
Staff said: Yeah only 3 slices now as we are running out of pepperoni tonight.
I asked ok, so when you are low on something you make up by remove it from other customers order? Staff: YES.
I politely asked his name and requested to speak with the store manager.
The staff simply hang off the phone on my face... I tried called again, only to them pick up and hang off!
Unbelievable, going to send a formal complain to to...
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