Five Guys Burgers and Fries Northampton — Restaurant in England

Soggy cold disgusting. I stopped to Northampton Five Guys on my way back home during a long journey, was tired and really hungry. Never been before to a five guys. I went in and ordered a single burger with cheese and fries no drink. I added some of the toppings, nothing fancy or unusual, I paid 14.56 and was a bit staggered by the price already and thought this must be one hell of a burger. Went to car and opened the bag, for some reasons the cook put loads of fries loose inside the bag and I had to fish out the burger wrapped in paper, now soggy for the oil of the boiling fries; started eating… beside the fact that they put 2 burgers in ( and made me pay for it) the whole affair was really disgusting, the bread was soggy both upside and down ( so it wasn’t the vegetables), the vegetables were cold and wet which ruined the whole thing, burgers were thin and tasteless, I got really frustrated and decided to give a pass to the burger, so started eating the “chips”, I am not sure how someone could make potato taste of nothing but cardboard but five guys managed it. Tasteless and hard the chips put the last nail in the coffin of this meal. I am sure I will NEVER go to another five guys again. Still now it makes me feel disgusted. Finally the 15 quid for that is absurd...

I've only been here once, but the restaurant was completely empty apart from me so in this respect I was served extremely quickly. There are very few options on the menu, but they are definitely going for quality over quantity, unlike some similar fast foods restaurants. Another big difference is the price, where you are paying the price of a premium burger similar to what you would pay in a table service restaurant. The burgers, fries and shakes are at a price point where I would probably not take my kids here. However, the quality and taste of the food was excellent, and I definitely think it is worth the higher price point. The person that served us was really friendly and happily explained how the extras worked, and even stopped us from buying 2 large fries by telling us that a large portion was enough for 3-4 people (he was right). I will definitely be heading back to 5 Guys again and would recommend it to anyone. Excellent food and excellent service, 5 Guys gets 5...

Wasn’t impressed, everybody kept saying 5 guys so good so tried the one at Sixfields Northants. Used kerbside service from the App, rang them after half hour of waiting and was told glitch in their system and would be ready soon. Very soon apparently as it arrived in minutes! A more cynical person might think it was waiting there for collection and the hadn’t noticed it was kerbside collection. Ordered hot dog and fries with strawberry shake, Burger and Cajun fries with biscotti shake. Received a hot dog a burger one fries and one biscotti and strawberry shake. How do you get that wrong!!!! £35 for this level of takeaway service is dreadful. To be fair the lad tasked with bringing it out to the car was good sorted mistakes out and was very polite. For £35 I was expecting something special but it was average at best. Back to BK for...