Gaylord Tandoori Restaurant — Restaurant in England

Ordered online, only to be told when I arrived they hadn't received the order. I understand technology can go wrong,but the money had left my bank account. I showed them this on my phone, and asked if I could tell them what I ordered so they could just make it now. They were super rude, left me waiting ages. Shoved a phone at me with someone I assume was the manager, who just hung up on me. Then they told me there's nothing they can do. So I asked or my money back and they said no. So I have left with no food and no money. Really poor service and theft at the end of the day. I have been using gaylord for around 18years and the last time I ate in the service was very poor too. Perhaps there has been a change in staff or management recently. I won't be...

7 of us just ate here on a Saturday lunchtime and the food and service were fine - we had starters, mains and drinks for less than £20/head and were completely full.........they even offered us complimentary drinks from the bar at the end of the meal......Of course looking at the "Sunday Buffet" deal it appears so much cheaper but there again we chose exactly what we wanted from the menu (and shared the dishes between us) and it was all freshly prepared and cooked. I can't see how any of the Indian Restaurants in Twyford can make any money on the Sunday Buffet deals they all fight each with to compete and so maybe it is better to spend a few more Shekels and eat on other days and enjoy the food more and go for "quality and not...

So disappointed!!! I have been here previously, it was great. Regular customer. Normally spend between £30-£60. This time I spent £60 because I had people over and when I say the food was NOT up to standards. The food did not taste authentic like it usually does. The Praws was tough, and over cooked and very chewy. The lamb, and chicken tikka was very tough. I wouldn't normally write bad reviews but this is really annoying as I have spent over £60. Is there some sort of compensation for this? Waste of money and half of the food went to waste. The smell aswell, did not smell like it usually does. It smelt an off-like smell which my partner mention in the kitchen it does not...