At the end good.
This is first time I had a delivery from grameen tandoori. I placed an order worth of £126. I requested to the delivery driver to drop off my food at my door. Unfortunately, the delivery guy waited in a different place and I had to go to him to collect my food. I asked him “please can I have my receipt?”. When he refused it to me I was shocked. He was showing me the total amount not the itemised balance. I told him please accept my apology but without a receipt I cannot receive the order. He told me “I will not give you food” And then a nasty women appeared out of nowhere and told me f………k off. I got a bit scared as I had no idea where she came from. When I saw her after she was going with the delivery driver in the same car. I tried to open his car door but he drove off with her. Still not sure why she is with him.
After the incident I called the restaurant and explained the situation. The gentleman answered the phone and told me that they can not say anything to the delivery driver because he is an English white man. What a special English delivery driver serving a Bangladeshi restaurant owner?
After 10 minutes the restaurant owner called me and apologised. I also apologised to him.I am on holiday from Birmingham with my family and I have not come here argue with a delivery driver. The Owner was extremely apologies and nice and that is why I received the order and paid him £126 without checking the receipt.
Food was good and warm. They had given me a few popadoms free with a large...
Read moreOriginal review - Tawa tikka garlic chili. Top drawer. Thank you. - 25/10 Update - We have been customers of the Grameen since it opened and have always supported them, but in the latest menu the pricing is horrendous. So due to the fact that most mains are over £10 and most sides £4-5, we decided we couldn't afford breads and wotnot, so we just ordered 2 mains and a veg side. This resulted in a total including delivery of nearly £31. For 2 main dishes. I was told 45mins for delivery. 90 minutes later no food, called in whereupon the bored individual on the other end told me the food had 'literally' just left (great news), and then kept repeating how sincerely apologetic he was whilst sounding neither sincere or apologetic, then put the phone down on me. The food turned up 10 mins later (now just about an hour late) and it was barely warm, all dishes needing the microwave. The mains were poorly made and hugely over-spiced for the expected heat (we have the tikka garlic chilli we usually have, it was waaaay too hot) and the tarka daal was thick like stodgy porridge . They simply do not care anymore. Won't be going to them again and this is the only avenue to let them know they need to sort their game out. In summation over-charged for late, cold and poorly...
Read moreThis restaurant is pathetic, very racist to Asian people. We went their for dinner, placed our order (poppadum, garlic mashroom, lamb biryani, onion fried rice and saag daal). How RUDE the guy at the till came to us while we were eating our poppadum and told us that our order is for Takeaway not for serving at the table because it was just £25…… he didn’t bother to apologise or showing any curtesy . We are tourist coming from London where you even go to 5 star hotel even for cup of tea/ dessert. But here I guess you have to order for at least £100 to seat in this exclusive restaurant and eat. Shame on you people how you made us feel…. No feeling nothing. I fell in love with Cornwall but after this experience I’m done with Cornwall and their people. How could you ask someone to get your food takeaway because it was only for £25??? And the guy mentioned that he has so many customers waiting for the tables who can spend more than us and he would like to give our table to them. My dear you are also Asian, don’t forget where you come from and how to...
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