Greggs — Restaurant in England

We work locally and go Greggs every day but today utterly disappointed by disgraceful behaviour from the staff where he refused to serve if I don’t say PLEASE. He did not even greet and said hello when I approached the till and he expected me to say Please before he served me.

This is basic customer service ethics that you say hello to your customers but instead he was demanding this from customer and refusing to serve .

Very surprised as I thought Greggs do customer service training before someone start...

Everytime that manager works and staff along with him he refuses to serve vegan sausage Bap, and says we dont do it, they have clear advertisement on the screen on reception, when I showed him he said if you have a problem go complaint about it, refuse to give his name, appearance is short Asian guy with beard and moustache slim build I have been buying every morning on and off but this lazy person refuses to do his own job and opening...

Greggs is supposed to open at 7am on a Sunday, by 9.30am you'd expect them to have the full service ready. No sandwiches, no baguettes, no bacon. Had to wait for them to make up a couple of baguettes and they even got that wrong. The bloke after me had to wait half an hour for his order. Never again, very...