The best Gregg's store for quality and is speed of service goes to Billingham station road ! When demand is high early morning and cue's start ! All staff come forward and give full quality service to the customer so waiting time is reduced to 1 or 2 minutes even though they are leaving other jobs ! All staff here work so close as a team and communication with each other that demand never run short on demand ! But all staff here at station road Billingham are so polite friendly and helpful and it is such a pleasure to get bacon butty and coffee ! This store deserves a gold medal it is the best in the whole area with a rating of 10 I do visit stores elsewhere here my ratings. Portrack 2 poor service ride bye. Norton 9 lack of car parking but good Darlington 1 poor service slow. Ingleby barwick 8 good all-round. Preston farm ! Slow talking to much to customers as if they are on holiday ! Instead of concentrating on the 20 customers waiting ! Go elsewhere teeside park 7 big demand but no team work slow ! Big jokes with staff ,! Not when I am waiting to be served 20 minutes wait ! Go elsewhere fens Hartlepool joke burnt crispy bacon staff don't no whether it is Easter or Christmas ! Get served faster in old folks home ! Summary Billingham station road without doubt gold award 10 for quality service and fantastic staff. Norton 9 fantastic staff and good quality service (silver). Ingleby barwick 8 good all-round service and staff. Portrack / Darlington / Preston farm fens Hartlepool all need retraining such poor service ! Just ride bye. Alan taxi driver ! Best station road...
Ā Ā Ā Read moreOdd customer service. Asked if there were any sausages rolls available? Jordanās reply was no just the ones in the multi buy bag very abruptly. I then asked if there was any chance I could have one from them seeing as they are the only ones. Only to be told no Iām not allowed. Iāve been in the shop plenty of times and they have done this loads. Very misleading and disappointing when all I want is one sausage roll. Jordan was very unsympathetic and really let down all the great service all the other staff members normally provide on a...
   Read moreAwful they don't do wedges they do a meal deal sandwich and drink it's more expensive and the meal deal doesn't include a hot sandwich absolute greed I get a meal deal from Greggs in Wellington square Stockton on tees it costs me £4.65 for a hot sandwich wedges and a coffee fantastic but this place is an absolute rip off only having a meal deal as a sandwich and drink which is more expensive and to have the cheek to not include a hot sandwich is taking the p* all greggs should be the same price with the...
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