KFC Chester - Greyhound Retail Park — Restaurant in England

Awful. Went in to get a wow box for £3.49. Person serving what drink I wanted. I was unaware it wasn't included but based on the way it was worded (I.E they didn't say it was extra) I said I'll have one. When they totalled and I realised it was extra I just said no thanks on the drink I didn't realise it was extra. The person tried to cancel it off but was unable to and asked one of their colleagues to take it off. She proceeded to put an 90% off voucher on the drink. She didn't say anything else so I assumed they were giving it to me at a discount. Then when I said which one I wanted they said no you can't have it. Confused, I say well why is it not £3.49? They said the best they can do is a 90% off voucher on it. I'm like what? Just cancel the transaction and I'll pay the correct price thanks. By this point their attitude was shocking, huffing and grunting like nobody's business. Then they shout that its only 10p who cares. It wasn't about the cost per se, it was that they were quite clearly too lazy to go and ask the manager to cancel it. They proceeded to go ask a manager something and then finally canceled it and put it through. But come on, I went in for an afternoon snack, not to get verbally abused by someone. Shocking KFC, sort it out. Won't be going back again. Worst service I've...

I went to use an offer showing in my Colonel's Club app. £3 for a Fillet or Zinger burger meal. Trying to choose a healthier option I asked for corn, the member of the team behind the till looked a bit worried and then said 'Ooo, er I'll have to check if you're allowed that'. A few moments later he returned, 'No, you aren't' he said, as if this closed the matter. When I asked him why he said something about how it wasn't part of a set meal, I mean I've had a few meals at KFC and have never had a problem having corn instead of fries. Otherwise I'd be the size of a house.

I asked to speak to the supervisor, who came over and told me something different that I couldn't have corn because actually, they didn't have any. No problem I thought, I'll just wait I told the supervisor. 'We'd have to put some on', said the supervisor 'it'd take half an hour or more'. In the end I didn't know whether they didn't give me corn because they just didn't want to or because they had run out (what KFC runs out of corn in the middle of the day?!). I was then offered coleslaw, beans or gravy and decided on coleslaw. Only to get given a bag with fries in!!

As I picked up my order the lady took my receipt off me, screwed it up and put it in the bin, 'I wanted to keep that, love', I...

KFC Chester Review

KFC Chester offers a reliable and satisfying experience for those craving fried chicken and classic fast-food options. The location is convenient, with easy access for both dine-in and takeaway customers. The restaurant is typically clean, and the seating arrangement provides a comfortable space for families, friends, or solo diners.

The menu is diverse, featuring classic chicken buckets, burgers, wraps, and sides like fries, coleslaw, and their famous gravy. For those seeking alternatives, vegetarian and lighter options are also available. The food is consistently well-prepared, maintaining the signature taste KFC is known for.

Service at KFC Chester is generally efficient, although peak times may result in slight delays. The staff are polite and helpful, ensuring customers have a pleasant experience. Additionally, the drive-thru and delivery options are convenient for those on the move or preferring to dine at home.

While the overall experience is positive, the restaurant can occasionally get busy, leading to longer waits and limited seating. However, the quality of the food and the friendly atmosphere make up for these minor inconveniences.

KFC Chester remains a dependable choice for fast-food lovers, offering tasty meals and a convenient...