Very long queue, morning hour. Only 2 people to serve who were taking orders and making them too. Gentleman at the till was adamant to scan something with my phone because I wanted to stay out and drink my coffee there with my friend. He did not offer the fill the paper in option however I remembered from last time. Upon my request he then gave and I filled it in. Atitudine was leaking friendliness and I was such in a pain with my leg waiting either way so my mood was not great either. Coffee 's were good. Have taken two the same and one different for take away. Could not make up which was which no name on it or a mark, not really how I was usually served in other places in the UK... Overall an oke experience... the two blueberry muffin I bought were quite raw in the mid, but was too hungry not to eat it. My friend only ate half however I did not ask about the taste. As a suggestion, would be great to advise costumers what a frappuccino contains... last time we took one, but ended up realising it had no coffee in it. We did not know. Obviously we do not frequently come to this place and myself only have been drinking coffee the past 3 years so not much a culture I have about it but if the shops attitude and how products are presented is to anyone's understanding that would help a lot to gain a better reputation and better experience for those...
Read moreAfter our visit to many stores and great service on the park on Bank Holiday Monday we decided to call into Starbucks. The main door is only now used as an Exit. Although its signed its not in front on the paving. We and others went straight there first to be ushered to the side door. Read the sign was hurdled at us. We jointed the queue. Due to Covid 19 the seating was not all available. 2 meters apart they say so why cover up 13ft of of tables & chairs? . Plus the front seating area was shut off. We asked for a seat. The mature chap behind the counter Mr Grumpy said sit outside. We explained all the seats were occupied. He said oh so do you want to eat in or out? we said either but there are no seats available. He huffed and said do you want topping on ya coffee how can I make it better for you? I said its not very organised is it. Look at the signs he said.. We're baffled why one guy was sat at a table for four with just a coffee. So speaking of signs WHY dont Starbucks put signs on tables stating due to Covid19 we're limited on space so please dont take up four seats leaving other customers with no where to sit. We left. Ate the food in the car. A waste of £17 for 2 defrosted prawn sandwiches & 2 coffees. Much prefer the set up in Greggs next door. Got a decent pizza and pastry for less than £3.Good...
Read moreI have to say how disgusted iam with your outlet I visited the store monday 26/10/2020 and to say your a covid secure store is an understatement The worktop area where you pick up your coffee was severely stained with coffee,meaning it hadnt been wiped at all that day also it was not wiped from the customer before me. You also had tables outside and around the side of the building that could not be seen by members of staff(so no member of staff would even know that anybody was sat there) There was a couple sat there and left,after over 10 minutes no member of staff had been out to wipe the table and chairs,this was also the same for another table that was in veiw of the staff,again they left and the table and chairs were not wiped.the table we sat on had clearly not been wiped it still had food on it Considering that cheshire is on high alert and the fact that you say your covid secure with pics of tables being wiped on your website this is disgusting that you are clearly not following guidelines Oh and when someone buys a coffee trsin your staff to ask if they would like sugar,rather than plonking the cup down...
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