KFC Crewe - Grand Junction Retail Park — Restaurant in England

We visited here for my Birthday on the 13th January 2024. We always use the "DriveThru" as we have done for many years. We approached the window and gave our order down a microphone. Not at all professional compared to previous visits where a guy called Martin used to serve us face to face, along with a lovely Thia lady, both courteous and professional in their work and you could tell they enjoyed their jobs. What ever has happened to this place needs investigating by KFC regional management. This visit was appalling. After placing our order we drove to the next window to pay and was told straight away to park up "anywhere!" We did and 20 minutes later we were still waiting for out food. We were parked 2 metres away from the window so we weren't hard to find! I went inside the restaurant and was met with total chaos! A staff member arguing with the Manager over lack of food and burnt fries. He was the manager as he stated "You can't speak to you Manager like that" at the top of his voice for all to hear! It was total bedlum and not a pleasant experience at all. I asked about my food and was given a bag from the counter with no appology. On returning to my vehicle the food was stone cold, the "Superior" fries, far from "Superior", all shrivelled up, burnt and the chicken strips undercooked, cold and soggy! Back inside I went to be greeted by staff who didn't have a clue what to do so I asked for a refund which I got and left!

I will NEVER visit the "Grand Junction Retail Park" branch again as after this visit I went to the branch on Morrisons car park on Dunwoody Way, Crewe where everything was just perfect! Knowledgable, helpful staff, hot food, great service and ran very efficiently and professionally just like a KFC should be...

Absolutely abhorrent treatment today at Kenfüçky Fried Chicken. We were stood waiting to order and a couple walks past us and gets served immediately. No bother I think to myself, par for the course when one is too polite to tell someone they just füçked you over. Our time comes swiftly after they place their requested meal into the queue, and although the staff should've exercised a modicum of customer service, I step up to the plate, poised, slightly narked, yet hopeful to receive my popcorn chicken. Alas, I was yet to experience another par, this one even more painful than the last. Bossman was nowhere to be seen and the 3-4 staff I exchanged glances with fully shegged it, didn't acknowledge me or even say "Just bare with us for a few minutes." This can't run I'm afraid, but they evidently don't want to be here and as such neither do I. Who wins here? The money is in the fat cats' back pockets, screw the little guy amirite? I don't wish to cause some sort of anti-KFC uprising here, my issue is solely with my abysmal cashier to customer 'interaction' if I could even call it that. That's exactly what it wasn't. I was invisible for over 5 minutes without so much as a white person upside down smile of recognition. If I could give 0 stars I would purely out of spite, but the conglomerate that knows your location and search history requires me in this particular reviewing format to leave at least one. I suppose you deserve one star for being one of the places I've ever tried...

T'was the 5th of Feb, I had a hunger, a hunger only the colonel's delectable nourishment would satiate. I entered the establishment, a look of hanger met my face, a couple! But not just any couple, a lower-class couple that cut in line. I was flabbergasted to say the least, I knew the common folk were like this, but were they always this uncivil? My stomach cried in agony, how would I devour my vitamin and mineral-lacking treats now? My mind raced with worry, how could this happen? To me, no less? Fortunately, I knew Sanders' would have my back, and grace me with juicy, succulent poultry. However, I suffered a different fate, for the plebian worker drones ignored me presence. What?!?! They ignored me? They ignored Lord Deez of Nutshire? How could they? A blind fury overtook me, I had to hold myself from saying, "HOW COULD THESE SIMPLETONS REFUSE ME MY NOURISHMENT??" I had my eyes set on one thing, a part-time munch, and an Apple and Of-colour squash, from Sir Robinson of Fruit Shootshire. Unfortunately, it was not meant to be, for the old skinwalkers running the cash register simply denied my presence, but quite merrily served the common man. The common man?? The ones who live in council housing, ugh, I spit on them. Colonel Sanders will rue the day they denied me my meal, and believe me when I say, I shall have my hand firmly up the establishments rear from henceforth, as presented by the image. Good day Colonel, you have made a power...