Undoubtedly, this visit to KFC was one of the most disappointing experiences I've had. I arrived in the late afternoon to find that half of the seating area was locked out, leaving people crammed around a few tables and order screens. Speaking of the tables, they were all filthy and sticky, as were the trays and order screens. Even the floor seemed neglected. While I understand that there may have been limited staff available, it was surprising to see such neglect across all areas simultaneously. This is something I haven't encountered in other KFC locations before.

Moving on to the food, I ordered my usual meal, as I do at any KFC. I typically know what to expect, but this time, it was obvious that the food was overcooked. The once golden batter appeared dark-ish brown, giving the impression that it had been forgotten in the fryer and left sitting on a shelf for too long before being served in the afternoon.

Unfortunately, the staff didn't meet expectations either. Some of them clearly weren't up to the task at hand. When I politely asked for an exchange of dips, their response was rude and accompanied by comments such as, "What? This is the last time I'm doing this." Eventually, the lady reluctantly exchanged the dips for the ones I had ordered. To my surprise, as I left the counter, I overheard the same lady complaining to a colleague about the "ridiculous" request from a customer, as if we couldn't hear her conversation.

Overall, I must say this was one of the worst experiences I've had at a KFC. The limited seating, unclean tables, trays, and order screens, along with the overcooked food, were major disappointments. The unprofessional behavior of some staff members only added to the negative experience. I hope the management takes note of these issues and works towards improving the overall quality and service at this location.