Kingsway Lounge — Restaurant in England

I live a 15 minute drive from this restaurant and I ordered a takeaway over the phone.

I only ordered one portion of egg pilau rice for my meal, but on arriving home I discovered it had not been put into the takeaway bag.

I telephoned the restaurant to clarify whether they had charged me for the egg pilau rice and they confirmed that they had.

I told them that I had not received it and to their credit they apologised and offered to deliver it.

My problem is that I live a good 15 minute drive away and I already knew that that distance would be too far for them to deliver.

When I told the guy on the phone where I live, he then started stuttering/mumbling that it was a bit too far ( which I do kind of understand, but without the rice my meal was spoilt ) and they asked if they could knock it off my next bill.

Reluctantly, I told them that I would have to come and pick it up, as my meal was of no use without the egg pilau rice.

Fortunately for me, I found a frozen portion of Chinese rice in my freezer and whilst not being the rice I wanted for my Indian food, I decided that I would have to make do with that, as I then decided that I was not making a half hour round trip journey.

However, whilst I am here making this negative review, I have to pick up the Kingsway Lounge on their portion of madras curry sauce and the size of it.

Every other takeaway that I use for Asian food, normally give one of two average sized food containers ( which I classify as either a small container or a large one ) that are generally used by most curry takeaways and restaurants.

The Kingsway Lounge put their madras sauce in the smaller container, just like most other takeaways/restaurants, but all of the other takeaways/restaurants I use, always give you a full container of sauce, unlike the Kingsway Lounge who only half fill it if you are lucky.

The first time that I used this place I only received half of a small container of sauce, the second time I used it, they gave about three quarters of a container and I'm being generous there, but this third and last time, it was back to being just about half full at the very most.

After eating my meal I have to acknowledge that it was nice, the poppadoms, meat samosas, onion bhaji and the chicken tikka main course with a madras sauce were all very good.

However, it was a big disappointment with the very small portion of madras sauce ( a point also made to me by a colleague who has used this place ) and the missing rice which did spoil things.

In future I will stick to my regular places that I use, unless I hear that the Kingsway Lounge has addressed the issue of the small portion of curry sauce, when I might give them another try

I don't like leaving negative reviews and I am sorry to do so, but sometimes you have state the facts. Date of...

If I could give this restaurant zero stars, I would. Our visit on Saturday, March 22nd, was an absolute nightmare from start to finish. We prebooked a table for 26, but due to an extra child joining us, we found ourselves one child over. Instead of accommodating us, the staff's approach was shockingly rude and unprofessional.

Initially, we were given a table far too small for our party. After 20 minutes of waiting, a staff member came over, practically barking at us about our supposed overbooking. When we showed him our reservation confirming 26 people, he dismissed us and insisted we needed to move because they had other bookings. This was infuriating, especially since the restaurant was empty aside from our party. Instead of a polite conversation, we were met with a lack of respect that is simply unacceptable.

To make matters worse, this gathering was to celebrate my uncle's 65th birthday, a special occasion made even more poignant by his terminal illness. The unnecessary stress caused by the staff's attitude led to some family members leaving, which was deeply upsetting. Ironically, we were eventually told we could keep the tables we initially had, rendering their earlier demands completely pointless.

The chaos didn’t end there. When it came time to take our food orders, the disorganization was beyond comprehension. They assigned one person to manage our entire party’s orders, and it was clear he was out of his depth.

Throughout the meal, not a single plate was cleared, nor were our glasses emptied. Every staff member we encountered was unpleasant and dismissive, making the atmosphere even more unbearable. As for the food, it was mediocre at best—definitely not enough to redeem the horrendous service.

This was my first visit to Kings Way Lounge, and it will certainly be my last. I cannot recommend this restaurant to anyone, especially if you're looking to celebrate a special occasion. Save your time and money and go somewhere that values...

After hearing countless recommendations about this place, I finally decided to give it a try and wow, I wish I had come sooner! This is hands down the best Indian curry restaurant I’ve ever been to. The flavors are out of this world rich, deep, and perfectly balanced. Every bite is packed with warmth and spices. From the creamy, buttery texture of the tikka masala to the bold and fragrant kick of the vindaloo, every dish is made with absolute perfection. The naan? Fluffy, buttery, and the perfect companion to soak up every last drop of sauce.

Beyond the food, the atmosphere is just as incredible. The staff are so welcoming and friendly, making you feel right at home from the moment you step in. Whether you’re a curry connoisseur or trying Indian food for the first time, they’re happy to guide you through the menu with recommendations.

The restaurant itself is also a perfect spot for taking pictures. The decor is stylish, with warm lighting and vibrant colors that make every photo pop. It’s the kind of place where you’ll want to capture the moment not just for the amazing food, but for the entire experience.

If you haven’t been here yet, you’re seriously missing out. I can’t wait...