Pomodoro Pizzeria — Restaurant in England

Been having take aways from Petra’s for years. I ordered online to collect, to turn up and they had received no order although I had paid and had confirmation on my phone. I was then asked to do another order online whilst I was in shop which I did and again that one hadn’t come through to the shop but the money had been taken. Then both orders come through so I paid for 2 orders and only received one due to there machine at the shop having an error. They couldn’t issue me a refund in the shop although I placed the order on their website, had to ring a customer service number to be told I’d have a refund in 5 working days for one of my orders I never received. I rang the shop he took my name and number and said he would sort it and shock never heard anything. After numerous phone calls I gave up and I have never received a refund. Disappointed as I’ve been coming here for years, but the customer service is shocking! Needs...

Very disappointing, terrible customer service. Without any warning the driver asked for a pound for delivery for being over 3 miles away despite just eat saying that it was free delivery and it not being mentioned anywhere including their information section. The driver was extremely rude about the situation and did not apologise even though it is obviously the companies job to notify their customers about these things. We did not have any cash on us which is why we paid by card for a takeaway so we had to borrow the money off someone else who found it equally ridiculous. The food isn't spectacular, you can get all the same food elsewhere and at a better quality anyway, so we will happily order from a place that values and respects their customers and boycott this restaurant completely as our friends are...

Great deep pan pizza bases. The meat feast type is the best. Then again, look at the garlic bread section. The one with doner meat in it is actually a Calzone. The guys will even change from garlic butter to pizza sauce if you ask nicely. Better bases than pizza chains at a better price. Quicker delivery too. I'm on the very edge of their area & they always arrive hot. My only criticism is that the standard pizza choices could be a bit more exciting, but that's just personal opinion, you might love them. Thats the only reason they don't...