Last Thursday I went in to my favourite lunch spot to get a baguette. I greeted one of the members of staff with a smile and said alright, girl, in my 54 year old cockney way. At the end she asked if I would not call her girl as it offended her. I said why does it. It just does, she replied (or shall I not say she?). She said you would not like it if I called you a boy. I replied, I am a boy because that's what I am.
If you have something to say-pass me a note as you are a customer serving shop and don't embarrass the customers in front of paying members of the public. Also, how about you smile. This person has made me lunch at least 25 times and not once smiled, miserable. The rest of the team are friendly and happy. I am seething to say the least. You...
Read moreService is appalling and unwelcoming. We sat for 10 minutes whilst we watched 5 staff members just pottering about doing very little before we asked for service, we were told that we had to come up and order at the counter, which is fine but it would have been nice for someone to tell us and not just ignore us. Food was ok but the pot of beans with the breakfast had been nuked in the microwave for about a year and were so unnecessarily hot that you couldn’t touch them until half way through the meal. Also we had finished the coffees long before the food arrived. Also nothing on the table, order white coffees but they bring it black and you have to ask for milk, then ask for salt and pepper, sugar and sauces. Why aren’t these things...
Read moreI’ve been in this shop a few times for coffee and panini and it was mediocre. As an ex Londoner i am used to high prices and good service/food, this places delivers the high price. I went in at 10:10 once for an omelette and was told they don’t do omelette after 1000(fair enough). I went in again and after some grumpy negotiation for a takeaway omelette, I got a 2 egg omelette with a scraping of fillings for £6.20, if it had came in a polystyrene box I wouldn’t have known the difference between the food and the wrapper. I’m told this place makes its money on corporate business, if this is the case please close your doors to the...
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