Street Food Shack — Restaurant in England

I'd like to start by saying it really pains me having to write this review. I'm a HUGE fan of mexican food, and burritos are probably what I'd order on death row as my last meal. And I've been a staunch fan of Street food shack since it opened and being in the village meant I no longer had to go into town to get my burrito fix from Mission Burrito. I'd recommended SFS to people left right and centre. The owner and staff are great and when you visit you'd leave happy. They even gave my son a "Birthday burrito" card to redeem a free burrito because we went on his birthday. The three stars are for the quality we used to get and because the staff are genuinely so nice.

However over the 9-12 months or so, the quality has really slipped. I've had to start working late, so instead of finishing work, heading to the restaurant and heading home I've been ordering on deliveroo and timing it right so the food arrives as I'm locking up and setting the alarm. It's lazy but convenient. And they were always orders of approx £50-65, so not exactly small amounts of money (screenshot attached of deliveroo history)

I'm not sure if the problem is making them smaller, or not as well made to counteract the charges deliveroo must levy on app orders, but every order I've placed on the app has been wrong, or below average quality and small portion sizes, I can't help but feel it'd be different ordering in the restaurant.

For example, I'd order a chicken quesadilla and beef would get delivered. And vice versa, if I ordered beef, I'd get chicken. It got to the stage where I was ordering one of each, just so we'd get the one we actually wanted (and have a spare to eat later!).

Consistency seems to be hit and miss too. If you order a Don Carne burrito one week, it's superb, with everything in it in good amounts and proportions and great flavour. But order it a few weeks later and it's 90% rice, little to no sauce and one or two jalapenos.

I once mentioned on messenger (note, NOT a complaint) that my son's quesadilla was quite badly burnt and got no reply (image attached), while it wasn't a complaint as such, being ignored left a bad taste... but yet we still kept ordering.

Tonight was the last straw and we won't be back I'm afraid. Ordered beef quesadilla, received chicken quesadilla (should have ordered both I suppose!) Beef burrito was about an inch in diameter (photo attached) and didn't have the BBQ sauce in as requested, and very little meat. Don Carne burrito was nearly all rice, and only had chicken in it (don carne is beef AND chicken), and no chipotle sauce that I could taste at all and one or two jalapenos. It was almost flavourless, and I'm sorry to say that I got deliveroo to refund the quesadilla, and the two burritos (the mac and cheese and tofu burrito on our order were ok)

Whatever happened to the massive, spicy, zesty flavour explosions that were the burritos from when you opened? You could taste they were authentic! I used to LOVE your food. You used to beat Mission Burrito hands down, but with the portion sizes becoming smaller, quality being too inconsistent to know reliably if you're going to enjoy your meal, and the regular errors means I shall go back to only getting burritos when I can get to Mission Burrito instead.

In the words of parents: I'm not angry, I'm just...

Being a big foodie and always exploring the best restaurants and street food places all around the world, it is so refreshing and so incredibly rare sadly in today’s world to find a restaurant like Street Food Shack where they put their heart and soul into cooking, they don’t rush the food preparation process, the cooking process, for example the owner who’s a really nice friendly guy and so passionate about cooking, he explained to me the beef they marinate for at least a day then they slow cook it for another day, they pick the finest ingredients carefully from all around, they get their meats from the best local butchers and as he was telling me passionately about his restaurant and their food I kept thinking to myself, wow it is really no wonder why this place still has a 5.0 star review rating with hundreds of reviews which is extremely rare, and at first I was quite skeptical if it’s really true if the food is really that good before I got the restaurant I just found them on Google driving back to London on the M4, but once I tried their beef quesadilla and their beef empanadas I felt so happy that it was totally worth stopping for a quick late evening dinner here. Everything was incredibly delicious, the pulled beef almost melted in my mouth and had such a lovely flavour, the empanadas were also super fresh, crispy on the outside but not dry, full of flavour and lovely beef filling with beautiful dips on the side they give for both the empanadas and for the quesadillas. The owner told me they also make the empanadas from scratch as well as their tortilla chips. If you have a passion for food, Street Food Shack really has it all, amazing quality food, great friendly service and a great vibe in this small but really cute little Mexican street food restaurant. I absolutely recommend stopping here for a quick meal even if you are not local and just passing by on the M4 like I did. I’ll definitely come back here often and I’m so happy I found...

Theale High Street has never exactly lacked for dining options, making it all the more challenging for new players to carve out a market of their own. Yet Street Food Shack brings something entirely fresh to the area - and not just its gorgeous fresh ingredients! This brilliant new eatery's wide array of flavour-laden meal choices will offer something for everyone, whether you're craving burritos brimming with fillings, chicken wings of any spice level or even just crispy nachos to snack on. Don't be surprised if their passionate staff encourage you to step out of your comfort zone from a spice perspective, though, with delicious results (from personal experience)! Thanks to everyone involved at the Shack for their infectious enthusiasm, painstaking care and craft when preparing meals and all-round superb service - I'm already counting down the days until my next visit (and gaining some more stamps on my Loyalty Card,...