I visited here about a year ago and had a really good meal. Sadly I returned a few days ago and some of the lamb dish was tough and grisly. The sauce seemed just thrown in with a few vegetables and lacked the lovely spicy flavours I was expecting. It was much hotter than I was expecting and one of the more friendly waiters offered me some mint sauce.
I advised one of the other waiters that it was not good and that quite a few pieces of lamb were tough and grisly. He didn't want to engage in conversation and just nodded and walked away. I advised him a second time and then my husband added to the conversation to say that it wasn't up to standard.
Nobody seemed to be doing very much for us or listening to our complaint. So we decided to leave and went to the counter to pay. The manager was quite rude to us, accusing us of not complaining before, yet we had done. He started being sarcastic when I asked if he was going to reduce our bill. It was well over £100 for 3 of us, with just one course and one drink each( beer, wine, soft drink). We were all really disappointed. It's one thing having a poor food experience but it was very disappointing that the manager was rude and didn't accept any responsibility for the food issue and instead started arguing about it with us. As it is, we won't be back, which is a shame as it is one of our locals. If the manager had handled it differently{ apologised and offered us a refund willingly/ free drink etc} it would have had a very different outcome and we would have given it...
Read moreVery slow service, and extremely noisy restaurant.
Visited on a Thursday night with four friends, with our table booked for 7pm. Seated promptly and given menus but then no attention whatsoever for 25 minutes. Eventually got to order drinks and poppadum's which came promptly. Unfortunately, main courses didn't then arrive until after 8:30pm - over 1.5 hours after we were seated. Front of house staff were very pleasant and polite and working hard, but I wonder if they were one or two people down?
Restaurant itself was busy, which is a good sign and bears out the positive reviews it's received. It was very, very noisy, however, due to this and the number of hard surfaces (walls, floor, tables, etc.) in the restaurant. At times it was impossible to have a conversation or to even hear the person sat opposite.
The quantity and quality of food was undoubtedly good, well spiced and felt freshly prepared. Sides including rice, nan bread and onion bhaji were all excellent/
Cost was, I feel, too high for the overall experience.
I don't think I'll return to the restaurant due to the slow service and extreme noise level, and sadly feel that as a take-away option it's...
Read moreThe food was was had ok taste to it, but quite average tbh and the staff were friendly, but sadly very slow. I felt the Resteraunt was sadly lacking. The nan bread came out once I had almost finished my rice and curry. Curry didn't have much meat in it. The bill was more than twice what I pay anywhere else. The food was had had taste but really quite average, I can get far better flavour in restaurants with lower cost not too far from here. If the price was half what it was the food quality would have been fine and the quality or lack of service I would have been ok with. I felt the service was rather slow tbh. I realise being in Sunninghill it's going to be more expensive because of the location, but for the money the restaurant needs to be a lot...
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