Walking into the jade felt pleasant, not busy but friendly atmosphere. But sadly that's where my compliments end. I'm not one to usually moan at pricing but when the service rush you especially when they're as quiet as they were! My expectations were not met at all. We didn't even stay to finish our food. We asked politely to have the rest cooked and we'd take it away. I would have happily paid the bill at those prices if it had been good service and good food.
Orederves were extortionate prices for adequate food. The duck was dry and by that point we wanted out just so I didn't say anything.
Being a journalist, a foodie and travelling alot over the years has allowed me the fortune of trying lots of restaurants at different prices, in different places. I don't think I will try again at those prices and I cannot recommend the place when there are so many better places as close as Windsor at a fraction of the price and with dramatically different service. Maybe they judged books by their cover when we visited, who knows? Paid bill but removed service charge. Said thank you and left peacefully, but extremely underwhelmed and disappointed.
I will be clear, not bad food, but it didn't come close to living up to the price tags by each dish.
*edit While Im lucky to say that while both myself & my friend got it out our system quickly, the food (we shared) definitely had issues. We both had stomach cramps (his started at the restaurant) and spent far too long on...
Read moreFood is mediocre at best, but expensively priced. Service was ok, although we were barked at by the owner as soon as we walked in the door for not having a face mask on.
Food: For a dish you'd expect to pay £6-7 elsewhere they charge £12-13 here. Hors d'oeuvre's for example are £25 for two people, and we got 2 ribs, a measly portion of seaweed, 2 sesame prawn toast, two satay chicken skewers and 4 tiny spring rolls - probably £15 worth at most.
Drinks: A glass of coke - £3! I was expecting a pint for that, and yet I get probably 250ml of coke in a glass filled to the top with ice, an utter rip off.
Service: We were also the only people in the restaurant, quite literally, and so we had someone stood about 10ft away basically stood there watching for the entire meal, extremely off putting when you’re trying to have a nice meal with your partner.
Service charge: To add insult to injury they automatically add a “discretionary” 12.5% service charge to your bill – No, I don’t think so, you can remove that. If I think the service has been good enough to warrant a gratuity then I will leave one.
Our bill ended up being £95 plus their service charge of £11, total of £106, for a meal that would have cost us £50-60 at most elsewhere.
I wouldn’t return...
Read moreI’m really surprised with David’s review (the one before mine)
What a coincidence that I was waiting for my take away at the same time that he came in with his daughter demanding a table… All the owner said is ‘’I’m sorry but we are fully booked tonight, we will have tables available at 9pm or you can order take away instead’’ At any moment the owner was aggressive or rude, he offered the customer another alternative instead, customer was rude and unhappy and he left. How is it possible to have stomach ache if you didn’t eat there or order any takeaway? And if is the case where you had stomach ache in the past because of the food from there, why would you come back and get really angry when they tell you is fully booked?
From my own perspective I could see that the restaurant was full and they had a massive table aswell.
I don’t think is nice writing a fake reviews…
Here is my review: Amazing food, amazing waiters, the owner is really nice and friendly. I’ve been coming there for the last 7 years and I never had a problem or complain about...
Read more