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McDonald's — Restaurant in England

Name
McDonald's
Description
Classic, long-running fast-food chain known for its burgers & fries.
Nearby attractions
Nearby restaurants
Subway
Reliance Service Station, 177 Durham Rd, Stockton-on-Tees TS19 8HJ, United Kingdom
Tesco Cafe
Durham Rd, Stockton-on-Tees TS21 3LU, United Kingdom
Rosey Chippy
71-73 Redhill Rd, Roseworth, Stockton-on-Tees TS19 9BX, United Kingdom
Nearby hotels
Thorpe Thewles Hot Tub Suites
Thewles Ln, Wynyard, Thorpe Thewles, Stockton-on-Tees TS21 3JB, United Kingdom
Related posts
Keywords
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McDonald's things to do, attractions, restaurants, events info and trip planning
McDonald's
United KingdomEnglandMcDonald's

Basic Info

McDonald's

Summerville Farm, Durham Rd, Stockton-on-Tees TS21 3LU, United Kingdom
3.7(627)
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Ratings & Description

Info

Classic, long-running fast-food chain known for its burgers & fries.

attractions: , restaurants: Subway, Tesco Cafe, Rosey Chippy
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Phone
+44 1642 606851
Website
mcdonalds.com

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Featured dishes

View full menu
dish
Toffee Latte
dish
Flat White
dish
Latte
dish
Cappuccino
dish
White Coffee
dish
Espresso
dish
Hot Chocolate
dish
Tea

Reviews

Things to do nearby

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Nearby restaurants of McDonald's

Subway

Tesco Cafe

Rosey Chippy

Subway

Subway

4.2

(53)

Click for details
Tesco Cafe

Tesco Cafe

3.5

(33)

Click for details
Rosey Chippy

Rosey Chippy

3.8

(36)

Click for details
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Posts

Adam ToddAdam Todd
Terrible quality standards, and must be the worst unit for customer service out of all of the mcdonalds in the area. Constantly being served medium sized drinks in large cups, even the iced latte was presented 2/3s full, you can check that visually. When I told the counter assistant all I could get was "if you want more milk there wee free sachets over there." I wouldn't trust the staff to serve out napkins since the management are either neglecting the training process or aren't very involved with the shop floor. Very poor. Avoid if you can.
arnold milanarnold milan
It's inconsiderate when individuals utilize designated click-and-serve parking spaces solely to dine inside establishments. These spaces are specifically intended for customers picking up orders, ensuring swift and efficient service. By occupying these spots, they inadvertently deprive others of the intended convenience. Perhaps they might consider alternative parking options for their dine-in experiences. Ultimately, respecting these designated areas fosters a smoother experience for everyone involved.
Ryan LittleRyan Little
When you order food for £35 It comes on time Amazing then you open the bags to missing over half your items Big Mac Meal replaced for a plain cheese burger no chicken nuggets no share box spilt drinks. No chips for any of the food. And you call up and they say oh I’m sorry we will refund you. £8 not even enough to replace your Big Mac Uber delivery and McDonald’s need to re think. And put the customer first. Shambles i payed £35 for a chicken sandwich and to split smoothies Joke.
See more posts
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Terrible quality standards, and must be the worst unit for customer service out of all of the mcdonalds in the area. Constantly being served medium sized drinks in large cups, even the iced latte was presented 2/3s full, you can check that visually. When I told the counter assistant all I could get was "if you want more milk there wee free sachets over there." I wouldn't trust the staff to serve out napkins since the management are either neglecting the training process or aren't very involved with the shop floor. Very poor. Avoid if you can.
Adam Todd

Adam Todd

hotel
Find your stay

Affordable Hotels in England

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
It's inconsiderate when individuals utilize designated click-and-serve parking spaces solely to dine inside establishments. These spaces are specifically intended for customers picking up orders, ensuring swift and efficient service. By occupying these spots, they inadvertently deprive others of the intended convenience. Perhaps they might consider alternative parking options for their dine-in experiences. Ultimately, respecting these designated areas fosters a smoother experience for everyone involved.
arnold milan

arnold milan

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in England

Find a cozy hotel nearby and make it a full experience.

When you order food for £35 It comes on time Amazing then you open the bags to missing over half your items Big Mac Meal replaced for a plain cheese burger no chicken nuggets no share box spilt drinks. No chips for any of the food. And you call up and they say oh I’m sorry we will refund you. £8 not even enough to replace your Big Mac Uber delivery and McDonald’s need to re think. And put the customer first. Shambles i payed £35 for a chicken sandwich and to split smoothies Joke.
Ryan Little

Ryan Little

See more posts
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Reviews of McDonald's

3.7
(627)
avatar
1.0
1y

Every time i order from this mcdonald’s (and only ever this one) there is always something wrong or missing. i actually get so annoyed when ordering mcdonald’s if ive already paid then realised i didn’t change it to portrack lane. Every time i try to complain i get so far then no further. this is due to the way the website is designed you can click automatic answers but on every device ive tried its physically impossible to click submit when u wrote in the box your issue. i spent two years previously working at a different mcdonald’s , and if your messing up this badly so continuously (and after speaking to others and reading other reviews i’m not the only one to experience this) your clearly not following the correct rules and protocols. multiple times i’ve paid for extra cheese and ended up without cheese (no sticker on the front of the food so not even like you have picked up the wrong thing, because mine should have had a sticker stating extra cheese and the ones i’m receiving should have a sticker claiming to have no cheese) also tried to call the store just to be ignored. not normally one to write a review however this is appalling and clearly a lazy store overall. also multiple times during breakfast i’ve had unpopped yolks and quite often have revived cheesy flat breads raw so took out of the oven before timer is up which is a hazard. crazy how this store is open still they don’t even get sauces napkins and...

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avatar
1.0
11y

Overall the worst McDonald's restaurant I've been to, considering I've visited multiple different countries (including America, Canada, Spain and, Greece to name a few), and various locations around the United Kingdom, that's an impressive feat. Each time I have visited this restaurant I won't be greeted and, eye contact is a foreign concept. Also, there's clearly a flaw in the employee training when it's very likely your order will go wrong, and you'll get smaller sizes of what you've ordered. The most recent time I bought a large meal and was supplied with a large drink then told to park up in the bay, only to find when I got home that I had medium size fries. To be honest, I don't expect anywhere to make me wait for my order then supply me with the wrong food. While on the subject, I wouldn't bother getting a McFlurry unless you only eat half, because that's the quantity you're going to get. Avoid this restaurant. Franchises suck. It's just a money-making-machine and customer service isn't part of...

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avatar
1.0
2y

Worst Mc Donalds ever they turn off the app constantly they only care about the drive through, also they are very bad managed the milkshake machine is turned off most of the time because they cant be bothered to clean it and turn it on, chips and food is always cold where they pre make the food and leave it on the side I’ve gotten a reheated burger to many times or a just a plain cold one, this Mc donalds is a disgrace to all macd’s worst workers going lazy and only care about getting paid poor quality food, im disabled and cannot drive this is my nearest i can order from im not allowed to order from anywhere else amymore because of stupid technology they need to fire everyone and start again...

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