Patisserie Mark Bennett — Restaurant in England

I made a complaint the day before yesterday and was assured somebody would call me back. Nobody has.

I ordered New York Deli bagels along with some other sandwiches for myself and some friends.

I tried to bite into the pastrami which appeared to be made of plastic (see pic) and was totally inedible and a very unpleasant experience.

Very bad quality for such expensive food.

No, I don't want a voucher, I want my money back!

I will not be returning.

I'm sure the Royals were not served such low quality rubbish.

Please have the courtesy to contact me as I was...

The lovely elderly lady who served me was really kind. The design is good and there's plenty of spaces to sit. Unfortunately, they have nothing glutenfree, but I guess it's hard to manage with all the pastries they provide. The coffee is a bit expensive compared to the price - it was bitter, very bitter and no crema at all. They should set either the grinder either the machine's temperature, I wonder if there's no qualifies barista who notices the coffee quality. I am very happy that now dogs are welcomed, too. Hope they improve on the...

A bit of an unusual review here! My grandad (Dai) passed in August, and he was a passionate devotee of Mark Bennett’s until the very end, he loved a Cornish pasty, a strawberry tart, and a good loaf of bread - accompanied by a chat with the staff of course. He executed many escapes from his flat to get a Bennets strawberry tart, terrifying my mother and all of his carers. 10/10 service for many many years, you brought my grandad and our family a great deal of joy, and I imagine we’ll all be very loyal patrons for...