Roma Pizza & Grill — Restaurant in England

UPDATE The new owners contacted me after reading this review. They were extreamly polite and apologetic for the way things were previously handled. They sent us a complimentary pizza alongside one I ordered. It was hand delivered by the owners son who again was very apologetic to my partner. The pizza was wonderful. By far the best we have had and NO tummy upset. I would recommend and will be ordering again. Thank you

My Partner and I both had terrible stomach upset after eating here. We phoned to notify them to which they hung up. We called again, they hung up. I tried to call 4 more times to which they answered and just left the phone hanging. Shocking. They refused to speak or acknowledge us, not even an apology. Avoid...

Food arrived 30 mins later than given time.

Delivery driver did not have change when I handed him a note and tried to walk off. I told him I would go and find the correct money to which he was not happy.

Kids meal drink was missing from order.

Pizza topping not as ordered although it was lovely.

UPDATE Owner apologised and wanted to put things right. Delivered my next order complimentary, delivered by himself too. The food was lovely and he couldn't apologise enough for the previous mistakes. We have since ordered too and food was...

Overpriced basic pizza properly one of the worst I have eaten! Best of all found a nice long black hair in my food absolute disgusting 0/5 stars for me

(My response to the there reply )Thanks for the reply yes some pretty poor places as I travel around for work and tbh it’s rare a place deserves a good review not sure what that comment from yourself mean. Thanks for the offer of buy one get one free but this offers is on display outside anyway so nothing new there. And to have a hair in the food is a very basic...