My family started using Nom Wholefoods during the first lockdown when we couldn't get pasta (one of the few things our then-one-year-old would reliably eat!) at the supermarket. Over time, we've started exclusively shopping from them for more and more products e.g. coffee, spices, soap, laundry detergent & sunflower mince (like Quorn but dried, a great store-cupboard staple discovery I have made thanks to Nom offering a free sample of it as a product launch promo). They're reliable. I've never had a substitution or a refund on anything; my experience has been that if something says it's in stock on the website, it's definitely in stock. They always acknowledge my orders, confirm delivery date & respond to my questions in a timely manner, then deliver when they say they will. Short-dated products are labelled as such and discounted accordingly. They're a real local business, partnering with other local businesses (e.g. Snuffy Jacks, Made In Fishponds soap), which has helped me discover even more interesting things happening on my doorstep, even in lockdowns. Even if/when I stop working from home so much, I'll make sure I can keep getting deliveries from...
Read moreI've ordered from Nom a few times now and would recommend them. The produce is always good quality and they are continually adding more to their range, making it easier to buy as many products as possible in one place. It's especially good to see more gluten-free products appearing. When I contacted Nikki for more information about allergens she was more than happy to explain the processes they use to avoid cross-contamination. I like the fact that they support local small businesses and producers, and take an ethical stance on how they source their products. As a business I don't think they could possibly be more sustainable, with options to avoid single-use packaging and information on the website about each one. As well as delivery there is a click-and-collect option from Fishponds. In general they have made their system as flexible as possible for their customers. A great...
Read moreThis is a great shop if you’re looking to reduce your environmental impact, especially to reduce consumption of plastic packaging. You can bring your own container, borrow a donated one, or buy a paper bag for 5p for your shopping. Be prepared for a bit of a faff as it takes some time to weigh your container, print a QR code out and then serve out your shopping g and weigh it. But staff are helpful and friendly and other customers are really patient. It’s also incredibly keen. There’s a great selection of produce and they are open to requests of things to stock if there’s something you’d like to see in store. The only thing that would stop me recommending this place is if you have allergies as it’s impossible with this kind of system to eliminate the risk of cross...
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