Title: Utterly Disappointing. Forced One Main Course per Person Policy Ruined Holiday experience to Yorkshire
Recently, my friends and I went to dine at a restaurant where we ordered 4 starters and 2 main dishes initially. But this restaurant had an utterly frustrating policy of forcing each person to order at least one main course, and it turned out to be a terrible experience. This policy was not only inconvenient but also felt like an unnecessary imposition on our dining choices. Here's why this forced one main course per person policy was the worst part of our dining experience. We did check with the restaurant staff by seeing the rule in the menu card and their staff itself was of no clue on this rules.
Waste of Food: The restaurant's policy of forcing each person to order a main course will result in a tremendous waste of food. Some members of our group had smaller appetites and did not want to order a main course, but they were forced to do so. As a result, there will be uneaten dishes left on the table, which was not only wasteful but also environmentally irresponsible.
Unwanted Expenses: The forced one main course per person policy will also result in unwanted expenses. Some of us did not want to order a main course due to personal preferences, dietary restrictions, or simply not being hungry enough. However, we were still forced to order a main course, which has forced us to leave the restaurant with hunger.
Limited Flexibility: The policy of forcing each person to order a main course also limited our flexibility in ordering from the menu. We were not able to order according to our preferences or dietary needs. It felt like our choices were restricted, and we were not able to fully enjoy the dining experience. It also created confusion and hassle in coordinating our orders to comply with the policy, which detracted from our ability to relax and enjoy our meal.
Unwanted Pressure: The forced one main course per person policy created unwanted pressure on some members of our group. For those with smaller appetites or dietary restrictions, it felt uncomfortable to be forced to order a main course when they did not want to. It created an awkward situation and made some of us feel uncomfortable and finally have to leave the restaurant without ordering anything.
Overall Experience: The forced one main course per person policy at this restaurant was a major inconvenience which has led us to move out of the restaurant even we are ready to order to...
Read moreWent yesterday Have been many times in past and food and service have always been excellent Now has new owner Him and staff very ignorant and unprofessional Even practically throwing food over table and no apology and had to clean it up ourselves Did not carer for gluten free as stated when initially booked Food second class and very expensive slightly hot dish blew the head off one of our party and was inedible.while balti was also way too hot Owners explanation was that everyone's idea of hot can be different what a load of rubbish!! We should be connoisseurs given the number of establishments we have used as we love curries and have them regularly Suggest a new chef might be needed Will never go again and definitely would not recommend to anyone else.
As to your reply Well just goes to show how rude and ignorant you are and perhaps you are in the wrong industry as you obviously have no professioal integrity at all. Its no wonder your staff follow suit and he most definately did not apologise whether an accident or not nor did he clean it up My husband always jokes about discounts etc but trust me we have very deep pockets and ususlly spend a lot more than you charged but dont mind if the food is good Your rude remarks about Barnsley should be noted by the people who visit here from there and they should avoid your restaurant like the plague. I can't really comment about many Barnsly restaraunts but the ones we have been in are head and shoulders above your pathetic excuse for a fine dining establishment. Stick to cheap takeaways or youll not last long with your attitude to customers We travel a lot and can compare you to many UK areas and can only think of 1 that has been worse Think you should look at yourself before...
Read moreUsing Saffron Indian Restaurant's website we ordered a number of starters, mains, rice dishes and naans over the phone at 5.30pm when the service opened. After completing the order we asked for the price but was told that they needed to check it out and would send us a text. We were told that the order would be delivered about 7pm to our cottage a few miles down the road. The order was duly delivered around 7pm but no billing was provided. The next day £157.50 was deducted from my brother-in-law's credit card. We never received the promised text message. When we checked the costs detailed on the website we estimated that the total cost should be £124.45 so phoned through to challenge the cost. We were told that the prices listed on the website had a 20% discount for those customers who collected their order. This is very misleading as the website seems to imply that 20% will be applied afterwards not that it has already been applied. The full price does not appear at all on the website. This lack of transparency is misleading and very unfair. This experience has spoilt what has been a very good holiday. Checking TripAdvisor we are not the first to feel as though we have been badly treated. I will be pursuing the matter with Trading Standards at Northallerton as despite promising on TripAdvisor earlier this year that they would rectify this issue nothing has been done to publish the full price menu on...
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