Subway — Restaurant in England

This is getting 2 stars, all the stars go to the food because it is incredibly difficult to mess up a freshly made to order sandwich. The lack of stars is due to the staff, both were young, like fresh out of school young and neither had any interest in customer service. Neither seemed overly competent at their job and as a result of that I didn't get the sandwich I ordered. The female staff member seemed only interested in flirting with the 3 boys in line infront of me and when it came to serving me, she instead called out another member of staff. The male member of staff who came out to serve was kind enough but seemed to lack the basic knowledge of the menu. When I asked for the taco nacho beef sub, that came without the nachos. I questioned him on this and he said that it doesn't come with nachos. I pressed further and said that it's got nachos in the name and the picture of the sandwich had nachos on it. He looked puzzled at this, looked at the picture and then seemed lost. His reply was simply, there's no nachos out here so I can't put them on the sub. I reluctantly took and paid for my sandwich and proceeded to the only clean table in the restaurant which I also found irritating because the place wasn't busy, it was just me, my son and the 3 boys before me. The staff had plenty of time to clean and clear the tables but seemed more interested in chatting and laughing in the back...

Every time I come to subway my sandwich is toasted and I ask for veg on it after it has come out the Merry chef- no issues. Today I asked for this and was spoken down to and made to feel like an idiot as the sandwich is ‘obviously boiling hot’ and nothing can be added after toasting? As someone who was a manger of a sandwich shop I would ask the customer if they would like anything else adding to their sandwich before toasting if this is the case. Or alternatively suggest putting the vegetables in a pot so I could open the ‘boiling’ sandwich myself. Customer service appalling - coming from the manager / shift leader by looks of it. Other members of staff staring blankly at me. Sandwich wasn’t nice either paper stuck inside it. I was very polite after being spoken to like this too - not my fault you hate your job! You work with people speak to them how you’d wish to...

Normally i don’t have a problem with subway but today i did! Normally i order subway from Boothery Road but today i decided to order it from Anlaby. We waited over a hour for our food to come when normally it should take 20mins if that. When the food arrived it was cold and the bread was hard and crusty. They where clumps in the sandwich and it also smelt of poo. I couldn’t even eat a couple of bites because it was that bad! I had to spit it out and felt like i was going to be sick. I will not be ordering...