Subway — Restaurant in England

Went in today, ordered a footlong tuna Italian herb and cheese bread, one of the 4 female staff today 27/7/19 at 12:25pm who was dealing with the meat section served only 2 scoops of tuna on a footlong? Hold on, isn't that supposed to be on a 6 inch?

Yet you charged me the full price!

Not only that, i ordered a tuna salad and they never gave any poached eggs which is clearly listed on their menu. Later until i mentioned it, they put them on the salad.

Disgusting service as they handled all different meats and i asked for tuna which naturally they should be changing their gloves!

What practice would you call this other than cross...

I have used this Subway weekly for the last 9 years, I have seen plenty of staff come and go over the years and the standard of service / food go up and down with the changes. For the last 3 years or so the standard of sandwich and the friendliness of staff has been considerably better than in previous years mainly due to Bex and her sandwich skills, subway is expensive for what it is and I like a bit of cheese and veg on the sandwich, just hope we don’t go back to the days of them counting the sweetcorn and sprinkling half the grated cheese back in the bowl as they have taken to...

Generally pretty good and decent staff, bit worried that certain staff don't understand the risk from handling gluten free/ vegetarian orders, then handling regular bread, plus meat with a pair of gloves and the going back to handle the vegetarian/gluten free items.

This isn't usually an issue at other pure subway stores.

I did intercede and ask them to change gloves, which seemed to startle a bit, but it's something you just wouldn't do.

I know severe coeliac's wouldn't attend subway, but it is very basic...