My husband being a big steak lover turned 40 last week and following a day of surprises (including a tandem skydive) which all went to plan. I had one final big surprise for him.....a trip to Hollywood, Los Angeles. I prepared a Hollywood themed cake and table decorations and I took them in person to the restaurant a week before. The hotel receptionists Jasmin and Emma confirmed my booking and agreed to get the table decorations on the table ready for our arrival.....they failed to communicate this to the restaurant manager and inform him how important it was to ensure that it was ready!. We arrived at a blank table!! I explained that I had travelled an hour to the resturant with the cake and decorations a week before and the manager was extremely apologetic and offered us a free bottle of wine which we declined as we don't drink. He then let out the surprise about the cake!! Which, I admit was funny and the evening turned into a comedy show!! The meal was nice and so was the full price bill, which I thought might of been slightly reduced as I was extremely disappointed about what had happened. They did write happy birthday in chocolate sauce on his plate so they tried, but they could of done more. Anyway, I just felt I should review our experience as a warning to anyone else thinking of surprising somebody, they don't communicate so make sure you speak directly to the restaurant and remind them a few times. We won't be visiting again or...
Read moreAn utter disaster. I have been going to the Herd for some years. I had recently thought it was going downhill, but I was not prepared for this evening. Had our starters and asked for the bill cancelling our mains. Two other guests had similar complaints. I offered to settle the bill and was asked to pay for drinks only (which were still over 50% full as we left). Short sighted of the FandB manager but I paid without complaint, guaranteeing I will not be back. Every dish was a disaster. Dried scotch egg. Dry, verging on stale bread. A salad that was missing ingredients and was still short after being returned to the kitchen twice. The final was the watery and tasteless humous and thin, aged tzatziki that was genuinely a disgrace. I’m not sure I can stress this enough when I say that the dips would have tasted better from a tin. All in, with sincerity I have had much better meals on a budget airline. I don’t say that to be mean, but to stress quite how poor the food was. We left feeling sorry for the poor young “teenager” they’d left to service the restaurant on her own. She tried her best, but wow the kitchen was a disaster. I wish them well and as a local hope they improve. I will not be trying it again for years after tonight’s...
Read moreThat was one tasty 😋 fillet
I opted for the fillet steak 🥩 medium, cooked on the open fire 🔥 over locally sourced apple wood and oak. I decided not to bother with a sauce, just salt and pepper, and I'm so glad I did. The flavour was absolutely fantastic, every cut and bite was amazing 👏🤩
The chef popped the steak on the open fire 🔥 🥩 and seared it, from there he massaged the meat with the opted flavour to marinate. Touch of class at this place and I felt the price was right for the awesome experience.
The restaurant is fairly small, but huge, you get a real sense of how the room must have been in the 18th century. It was truly a great setting. The only shame was I was sat with a work colleague and not my lovely wife 🤩🤣
The service was perfect. There was a discretionary tip, 12.5%, which I paid because the service was great.
The restaurant area was clean, tidy, and plates were taken promptly.
The WiFi was good.
The toilets 🚻 were clean and tidy.
Accessibility ♿ was good also.
I can't wait until the next time I'm in the area to enjoy dinner here again.
Thanks for hosting me, keep up the awesome...
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