The Italian Café — Restaurant in England

We came here 3 weeks ago after being brought a meal from a close friend. The restaurant wasn’t busy for a Friday evening and the waiter ignored us once he gave us our menus. We asked to order drinks and we were made out as if we were putting him out. We noticed he took a few meals to wrong tables whilst we waited for our food. My partner had a pizza which came out before my food and they told me mine would be another 10 minutes, my partner asked if his food could be kept warm as we wanted to eat together, again we got a very unfriendly response, but they did it. We got the food together about 20 minutes later. My partner’s pizza came back burnt and with hardly and of the toppings he had asked for on and he said it didn’t taste nice at all. I had a the Rigatoni Carbonara which didn't taste right, it was extremely oily and the pork cheek was fatty and greasy. I ate just under half of the pasta without any of the sauce or cheek as I was so hungry. We asked to speak to the waiter and said unfortunately we weren’t very happy with our food. He asked if we wanted to order something else and we said we would rather get our money back please and find somewhere else. He then seemed angry and said “if it was that bad why did you eat it then?”. I tried to explain I had a bit of the dry pasta as I was hungry after waiting for 35 minutes for our dinner. He stormed off. We then asked to speak to the manager. The manager listened to our experience and then rudely said they would not refund the pasta dish as a bit of the pasta had been eaten and they offered us more food but we refused. Each member of staff we came across was extremely rude, the food was awful and the general service was extremely poor. They didn’t give us our money back as my friend brought it through Groupon and told us that they would tell them we ate one of the meals. I would not recommend this place to anyone. Both us of felt quite unwell not too long after the food...

Ordered through just eat. Can't recommend the carbonara to anyone. Left me with nasty indigestion, pasta arrived practically stuck together as if it had been cooked and then cooled for a few hours as the sauce had begun to congeal. I understand that some restaurants reheat however when paying 25 pound for 2 dishes I would expect a meal that tasted like it was cooked with care, however, I was least impressed with the food quality. Still have indigestion after 24 hours after consumption and I am not one who suffers with digestion issues. 2 stars only due to the calzone being the only delicious part...

The staff were chirpy but the restaurant seemed understaffed.

The food was not good.

The pizzas were overcooked so the bases were really hard.

The spaghetti bolognaise was tasty but had too much Parmesan on it and not enough spaghetti.

The carbonara was very heavy in its creamy like sauce and had too much Parmesan cheese on it. The sauce had split and you could see the oil floating in the dish.

They had more pizzas on the takeaway menu than in the restaurant and it was cheaper to eat the margarita pizza in the restaurant than take away….

We would not recommend this as a...