On entrance we were hit with an unpleasant foisty smell, if you closed your eyes you'd think you were in a charity shop. The name doesn't match the scene as there was not an olive tree in sight. Top of the stairs was like a hookers boudoir with 6ft chairs infront of a mirror, the only thing missing was a bowl of johnny's, to which it reminded me of the red light district in good old amsterdam. The table was booked for 15:30 sat down at 15:40 as the table wasn't set up, the women working the bar was too busy drinking lemonade and chatting, yet the order was taken quite quickly, food arrived quickly. potato skins was a good sized portion with only 1 sauce option which was white and bland, lunch came and what a disaster, 3 tiny little finger sugarsnap peas, 3 pencil sized streaks of carrot, 2 somewhat small roasters, ladle of mash and 1 growth of broccoli the size of a £2 coin. the selection of vegtables on A plate the size of a steering wheel was an absolute scandal. The beef was tougher than tyson fury which made me feel like a bulldog chewing a brogue. The atmosphere was dark and dingy the vibe was (brothel) through and through, de wallen eat your heart out. Decided to not stay for dessert as we didn't really feel like eating a vanilla cheesecake from the freezers of springways. Still no olive tree's in sight, mentioned to the woman with the power, who spoke to the chef, who said (sorry). Elton John says sorry seems to be the hardest word yet it's rolling of the tounge in The Olive Tree. how many times do they plan on appologizing this evening for the absence of veg and the tough meat. This was at 16:20pm and sunday lunch is served until 19:00pm god help the poor soul who will be getting the war rations if they rock up at 18:00pm. Poor planning on the kitchen end, clearly no stock control or plan B when food becomes a shortage. Morrison's is a stone thow away with every type of vegtable you can think of, it's shame nobody went. I compared my plate to the nina simone number (ain't got no) and we didn't. Ain't got no parsnip, ain't got no cauliflower, ain't got no swede, ain't got no peas, ain't got no cabbage, ain't got no stuffing, I got a bill. Boring and bland. £26 on food, here in The Olive Tree to which yet again no olive tree's present on site. not well spent at all. Most definitely will not be back unless I'm chained up kicking and screaming but that seems to be the theme in there (suggests the decor). The self-proclaimed Blyth's best kept secret is a disasterous secret. Sorry for the poor review but it was a poor show. In response to The Olive Tree's response still no olive tree to be seen? Not once in my post have I personally insulted any member of staff, but as a small buisness trying to strive, as you (steph) choose to put it I don't think insulting paying customers is the best effort to bring in more custom is it? I hope anyone reading this review chooses to go elsewhere, because steph is probably there playing judge judy. She's lucky we even chose to pay for what we got because it was borderline dispute level. They don't anticipate how busy they are so there online booking system must be as cheap as they buy the food if it isn't even providing a potential forcast of custom. I suppose the extra vegtables would have come at an additional cost so does that mean if i fancy more veg i become oliver twist and ask for some more for free? Come to think of it was I asked how my meal was mid course?was I asked when my plate was taken away? Nothing can be done at the end so if your complaining just complain as you walk in. can't nock 10% off for bare minimum of veg if i've paid for it i expect it but yet again if im there at 12 or 4 there's a more and less vegtables but the price is the same for less? Thanks steph for your personally insulting response my socks and sliders they will always have more style than the so called hidden gem of a restraunt (brothel) your running, steph suggests this is a false review and it has been reported so has the olive tree rats writing reviews enjoy FSA when they...
Read moreHaving been to this particular restaurant before, I had high expectations •upon entering,we chose to sit at a booth.we were advised it would be cleared from the previous occupants.despite it not being busy, this was never properly done resulting in cutlery from previous occupants being g on our table for the entirety of our meal. Our starters when they arrived were satisfactory at best. The calamari (which we've had before) had no taste at all. When our main courses arrived not all together i hasten to add, the pork and chicken o the mixed grill, and the chops on the pork chop order were SO overcooked as to be inedible. They were dry, blackened and difficult to cut and absolutely impossible swallow! We politely called over the waitress, who was very apologetic a d helpful. She removed the dishes, and these were subsequently returned by a young man, who rather abruptly put them down. At no point did he apologise or enquire whether our food was now satisfactory. The replacement chop (i say chop in the singular, despite there being two prior to this, was slimy, pink when cut, and bore no resemblance to pork taste wise. My sister was unable to eat it and advised that she wished for it to be removed and she would not be paying for it. At this point the young man returned. He was extremely passive aggressive,seemingly to want to escalate the problem. His opening statement was 'you will pay the bill or I'll call the police. We were happy to pay for the food which had been edible, and the 4 drinks we'd had, and at no point did we indicate otherwise. We asked for the bill so we could pay for the food we had eaten. He stood there arguing that there was nothing wrong with the food. He actually picked up a piece of chicken off my plate and squished it between his fingers, declaring it to be absolutely fine. We asked to see the manager, at which point he declared he was the manager. It subsequently turned out he was the owners son. He threatened to call the police which we've advised we would be happy for him to do. He was INCREDIBLY rude, in an attempt I believe to detract from the real problem of inadequate quality of food and food preparation. The waitress politely suggested he leave us as he was clearly trying to get a reaction from us. At this point he turned on the waitress telling her to go away, in a rude and intimidating manner. We made payment, for 3 of the 4 meals, despite 2 of them being of extremely poor quality. He didn't even have the decency to return with our change. He made no attempt to provide us with the information we requested about when the normal management would be around. In sum, I would avoid this restaurant. It's poor quality of food is of concern, but the customer service is of greater concern. I have never been treated like this, and I was deeply upset by this man's arrogant attitude to both customers and other members of their staff. Avoid this establishment...
Read moreHad table pre booked for 7pm. Arrived promptly and shown to table. Waited 20 minutes and not even asked for our drinks order. Meanwhile 2 other couples turn up and are seated and orders taken. Got up to leave and was asked what wad wrong. Said we had waited 30.m8nutes and we were met with a sneer. Not good service not good for your reputation. We returned for a second try at the owners invitation of a free meal. We purposely booked a quiet night and on arrival there's was only 3 tables occupied but no staff in sight. After 5 minutes the waiter appeared and instead of a warm friendly greeting we were told to sit where we want. On this occasion we were offered menus and drinks promptly.We asked for a bottle of wine to have with our main course. The starters were served quickly. We had potato skins which according to the menu came with a choice of dip. We weren't offered a choice and came with only garl8c dip.The skins were very nice. My main of hanging garlic steak was very nice but not very hot and went cold very quickly. The plate itself was cold which is usually a sign of the kitchen no having a plate warmer. My wife had the lamb which the menu said came with garlic mash and seasonal veg and red wine sauce. The mash had no garlic in it. The red wine sauce turned out to be just gravy and the seasonal veg turned out to be 2 florets of broccoli and nothing else. Never been to any other restaurant that only serves just one type of veg. We finished the main course and plates were taken away.We were expecting to be asked if we wanted a desert. However the only waiter failed to return from the k8tchen for 20 minutes. When he came back he didn't offer a desert. He simply said " Your David's customers,you can go now. My wife questioned him about the selection of veg and he replied you get what's in the kitchen. The wine wad nice though. If you are going to invite someone back as a gesture of goodwill you could at least...
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