An anonymous Google Food review, we " Used" to be regular customers but today will be our last day ever visiting. We went to the counter and ordered our usual meal, the lady on the counter came across very rude, from walking to the table from the counter our feet/shoes were sticky from the wooden floor, as we were waiting for our breakfast to come out, we had a visual look around the restaurant, my daughter noticed that the wall behind me was literally covered in greasy finger prints, I looked at the floor and it was covered In stuck in dirt. My wife looked at the ceiling and the air conditioning unit was covered in dust, didn't look very hygienic. Our food arrived at the table, the old woman almost dropped the meal on my wife looked at the table and said look free beans with no apology, she noticed that we didn't have any drinks and was told just to help ourselves, looking at the meal looked quite appealing until we all ate the mushrooms first which left a pool of mushroom oil fat on the plate which made us all quite queasy by looking at it, the bacon was really over cooked and dry, with a traditional breakfast you normally have toast with it, 5 minutes after the breakfast was served 3 slices of bread came over, uncut and buttered ( cheap bread ) the hashbrowns was the only saviour on the entire plate, going back a year Pumphouse Cafe was known for Eating Challenges for the likes of Beard Meets food etc, I really don't know what's happened in a year it's as though they have given up !!! It's lost it's charm, when you walked in the place was buzzing, today when we walked in we seen dirt everywhere and that was before the food came out, we quickly ate our food and on the way out I walked past this couple and I said to them that my shoes are sticking to the floor to there reply ..... " yes it's gone really down hill " Today I'm giving a low ball 1/10 the customer service was poor, the food was not nice and gave us all an unpleasant taste in our mouths to the point where we went out for coffee just to get the taste out of our mouths. This will be our last day going to PumpHouse cafe in Wellingborough sad times an end of an era for a once...
Read moreI stumbled in here by chance after coming to do some shopping. I'm hoping i just came in at the wrong time, but I was disappointed with the cafe.
To start, hygiene was poor. Floor was visibly dirty (and not just your general wear and tear that happens during the day, there were bits of dried mud everywhere!), tables were sticky and when I went upstairs all the tables were full of dirty plates and cups. I sat in here for around an hour and none of the tables were cleared once! I understand it being busy so it gets left a while, but when every customer is moving plates just so they can sit down it's a little too much.
Pricing wasn't bad (i paid just over a tenner for a coffee and panini), and my coffee was nice. Panini was okay. A single bit of ham was a bit frugal but wasn't the end of the world. The side salad was 90% lettuce, a single cucumber and bit of tomato and some raw onion, and the minimal crisps were clearly just Doritos. Again, not the end of the world, but after waiting 30mins, I was expecting a little more.
I have absolutely no complaints with the staff themselves - the girls were all very polite and lovely, and looked runned ragged bless them!
Unfortunately I probably won't eat here again, but again I'm hoping I just came in...
Read moreAfter looking at reviews for this place we were looking forward to some home cooking and sumptuous breakfast fare. Alas it was not to be. The cafe was clean and moderately busy, the staff attentive and pleasant. Seemingly though the JJ's wholesale breakfast was all deep fried with the exception of the eggs, toast and beans. You could visit any turkish/kurdish high street café for the same fare. Cheap sausage, undercooked eggs, fry-dehydrated hash browns heavy with grease and bacon piled up in various stages of preparedness. The real giveaway was the selection of Harrisons sauces fresh from JJ's wholesale . Despite my best efforts could not endure any more and left £10 poorer and 20 years more depressed. If you like a cheap deep fried breakfast in a nice atmosphere then this is the place for you. If you like real sausages, and crispy fried bacon then...
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