Tiger Bowl — Restaurant in England

My wife and I have been ordering regularly from Tiger Bowl for some time now. Until recently everything was great. However, in recent months we have had one or two issues with them, especially regarding the difference between what is on their online menu through Big Foodie.

I have been ordering the Set Menu for 1 (Option A), with Crispy Balls and Sweet & Sour Sauce. On the menu it states clearly that there is a can of Coke as part of the meal. I ordered the meal approximately 1 month before the writing of this review, and when it arrived there was no can of Coke in the bag. I rang up the shop and was told that the can is no longer supplied as part of the meal, if you want a drink you have to pay extra (80p to be exact). After I told them what was on the menu, I was assured that the menu would be updated to reflect the change.

Approximately 2 weeks ago, I ordered the same meal, not expecting a can to be included, even though the menu still stated that a can was part of the meal. The food arrived, and this time there was a can included at no extra cost.

Tonight I have just had the same meal again, the menu still says a can is included in the price. But because of the issues in the past month or so, I decided to order a 1.5 litre bottle of Coke (at a cost of £2.00). When the food arrived, there was no sign of any drinks at all, and when I queried where my drinks were with the driver, all I got was "Huh?". I repeated the question, eventually he understood what I was asking and went to the car to find my drink(s), not finding them he cam back towards me saying something about them ringing the shop. I stepped back into my home to put the food down while he was supposedly doing this, and I heard the car starting to maneuver, and when I went to see what he was doing, all I saw were his tail-lights as he drove away. I rang the shop, and was told again that the can is not part of the order, but to be fair the guy running the place tonight he did say he would send out both the can and my missing bottle of Coke. He then took it upon himself to deliver the drinks, rather than making me wait until another driver could come out. Again he confirmed that no drinks come with the set menu meals and that he thought that the menu on Big Foodie's web site had been updated, and that since it obviously hasn't, he was going to get back in touch with them to get it changed. He also assured me that he is going to have a word with the driver.

So for now they get 4 out of 5 stars from me. If I get no more problems from them I might consider...

I have ordered food from them several times and it has been of a consistently high standard. Their special curry includes peas and prawns whereas other chinese takeaways in telford do not include them so for what I order , their option is the best. Their chips are heavily salted ( which I like) however if you're watching your salt intake then I would avoid them. Their egg fried rice contains a lot of egg which makes it flavorsome and it's a nice change from egg fried rice that you get at a lot of other places which contains almost no egg and is lacking in flavour. Deliveries are fast and reliable. They say it will be an hour but rarely have I waited longer than 30 minutes which suggests that they say an hour as a generic maximum time to cover themselves. The mean delivery time for me is 25 minutes. To put this in perspective I live 3.5 miles away. The only fault I can find is the delivery drivers, they rarely carry change for common notes. If my order is £10:70 and I give him £20:70 they never seem to have a £10 note or 10, 10 pound coins so instead I have to take some pound coins, some 50 pence pieces and then he has to go and ask the other person in the car for some more change, all the time the food is going cold. overall I...

Tiger Bowl used to be fantastic but lately the food had gotten worse. Why? I don't know! The service is usually bang on but their drivers seem to have been replaced with local village idiots. Todays driver surpassed himself. Despite being given directions and land marks to an address they've already delievered to on several occasions he got lost. He phoned me three times and despite me giving clear instructions and walking up the road to meet me he still got lost! When he eventually got on to my street he still delivered to the wrong house and according to a neighbour stood there for 10 minutes chatting on his phone and drinking an energy drink with the foot left on the roof of his car. When he decided to call me he still got lost walking down the street! His manners were pretty poor to say the least. By the time I got the food it was ages late and cold. I wont be ordering from Tiger Bowl again....