Can't fault the food at all,as lovely as any other wagamamas I have been to.

We had a couple of issues with our service from only receiving one main and missing a second and our starters. We were eventually asking we would like a ftee starter that was ordered by mistake from someone but turns out that was actually the starter We had ordered and it had been past around to different tables before coming to us. For our main when one arrived We waited a little bit as it's understandable for different meals to come out at different times but eventually asked someone what was going on. We had to ask 3 times because the waiting staff kept switching and whenever someone had said they would go and find out they never came back. When we eventually got our second main we found out that 3 mains had been added to our tab when it should have been two mains and one starter to share.

At the end of the meal we had to ask for the bill 3 times again because staff would switch out. (I think we saw about 4 different waiters during the entire time). Also, It's impossible to pay from the table because the WiFi at teesside park has always been horrific. (They do have WiFi available at the restaurant but again this is pretty ropey and resulted in failed payments)

As a whole it's a new restaurant opening up at Christmas time so some teething issues and stress is expected. If you can't appreciate and understand that without being a complicated customer then I recommend waiting until after the Christmas period to give them a chance to iron out the issues. Definitely think some better table management is needed to make sure things move smoothly in the future. Maybe spoons/ stand up right table numbers that can be seen by waiting staff instead of just writing tables on paper that get covered over.