The food was nice and good value. The staff were friendly however the overall experience was poor unfortunately. We booked for a teens afternoon tea for our daughter and her friends. We booked well in advance and were told that we were the only ones booked in for that date at the time. A week before we got a call asking if we could change our booking because they had another booking of 20 and this group wanted to add another 10 people to their booking. We tried to speak to a few of the parents but it was too difficult to change our time and so we spoke to Nene's and told them we couldn't change. They said it was absolutely fine and as we had booked first she would tell them that they couldn't add the extra people and that they had to come earlier and leave earlier so that it would not be too busy for us. When we arrived the whole place was set up for a baby shower and had 25 people in their group, our group was 13, there were 4 staff and we were told the room max occupancy was 32. It was very loud overall as there so many people in a small place. The staff could tell that we were not best pleased and told us that the baby shower would be finished early for us to have some photos. Some of our daughters friends were anxious by the amount of people in the room too and found it too noisy to hear what each other were saying. The baby shower did not finish early as we were told it would and we had to ask to be able to take photos and use the swing. This was ackward as it meant moving the baby shower group from their tables and so we had to take our photos right in the middle of their group. We were just disappointed after so many positive reviews and our daughter having been to a party there previously. If we had been second to book and that it was explained to us beforehand we would have chosen a different date, however, as we were told we had booked first and they were not taking on the extra people for the baby shower we thought it would have been okay. They are moving to a new venue that can hold up to 70 people so hopefully we will get to experience Nene's kitchen again and next time be an...
Read moreI came here today (Saturday 18/01/2025) with my mother. We was not sure where to go as we wanted to treat ourselves to a nice meal. We decided to come here as we noticed that there is no booking needed and the atmosphere looked VERY inviting.
As soon as we entered this place we was greeted with a very cheerful and friendly member of staff. She greeted us like we had known each other for years.
I decided to go for the Burger with added bacon and cheese and a side of onion rings, the burger itself was amazing, it was cooked perfectly, and the added bonus of the cheese grilled onto one side of the burger added a perfect extra crunch. The onion rings tasted fresh and I believe that they was created using a beer batter. In my honest opinion, I believe that this burger was by far one of THE best that I have had in a VERY long time.
My mother had the cheese and onion toastie which came with a sort of red onion chutney instead of normal onion on the toastie. This was a surprise to me as my mother actually ate it, even though she is one of the most fussiest people when it comes to her food, but she said that the onion chutney brought a very delightful flavor to the toastie, which helped her come to the conclusion that this was THE best toastie that she has had in a long time, you can see a pattern forming, which is a good sign about the food.
We definitely will be coming back here again and will most definitely be bringing our relatives for...
Read moreA group of 21 of us came for afternoon tea here. The afternoon teas we ordered were for 3 people to share. A selection of sweet and savoury finger foods, we're arranged on little wooden picnic benches. We didn't have long wait before these were brought out to us all, so and they were presented really nicely. Staff were pleasant and helpful, and did really well keeping on top of all the orders. The only qualm we had was the music that was playing was so loud, so it was making everyone shout to be heard. Other than that it was still a...
Read more