Sonargaon Tandoori — Restaurant in Fenland District

I recently ordered from Sonargaon Tandoori restaurant and unfortunately, my experience fell short of expectations. Despite road closures in the town on a busy Saturday night, I was willing to wait for my takeaway delivery. However, the service provided and the quality of the food left much to be desired.

After an initial 20-minute delay, I called the restaurant for an update. They assured me that my order was on its way, and although I understood the challenges they were facing, I patiently awaited its arrival.

Another 20 minutes passed, and with no sign of my food, I reached out again. This time, I was informed about the road closures and a parked van causing difficulties for the delivery drivers to find suitable parking spots. They assured me that my order had just been dispatched and would arrive shortly. Trusting their word, I continued to wait, hoping for a satisfying meal.

Regrettably, when the food finally arrived, it was disheartening to find that it was cold. Despite their claim of sending out fresh food, it had been in transit for an hour. This lack of attention to maintaining the food's temperature was disappointing.

What further exacerbated my disappointment was the fact that I had been misled on multiple occasions. Instead of being transparent about the challenges they were facing, the restaurant provided false information about the status of my order. Had they been forthcoming, I would have considered collecting the food myself to ensure its warmth.

Considering the significant amount I spent on the order, around £50, I had expected better customer service and a higher level of care. Unfortunately, based on this experience, I cannot recommend Sonargaon Tandoori. It is disheartening to say that I won't be returning to this restaurant in the future.

My encounter with Sonargaon Tandoori was marked by poor customer service, misleading information, and the delivery of cold food. It is my hope that the restaurant takes this feedback constructively and works towards improving their service to provide a better dining experience for...

Very disappointing visit for an early fathers day meal . Hottest day of year and air conditioning advertised restaurant was not working according to management but was told it's too costly to run by member of staff . So on to the food , starters were lovely n tasty , that's where it ended for us ! It's one thing putting up prices to claw back lost revenue during covid and another to compensate for rising utility prices I can cope with but to cut down on portion size aswell I believe the owner is now trying to take the pi%#.£7.50 for a chicken korma containing 4 yes 4 pieces of meat is not good for repeat business. Added to this after plating said curry it was noticed the plate was cracked in several places to the point you could move both halves of the plate in different directions. The waiter was called over and after explaining the above asked if we wanted another plate?No I mentioned it because I always like to eat off broken Crockery that could be harbouring germs!! Now bearing in mind he took away the cracked plate with the korma and pilau rice , he then returned with a new plate and 3 extra pieces of chicken to compensate for the small portion and no rice but in the end was only 1 extra piece of chicken as he had taken 2 pieces (half) on the cracked plate ....keep up people pls. After this saga I lost any appetite I had left and gave up on my meal . Came the bill time and yes you've guessed it we were billed for everything! I/we never dine out looking to pull a fast 1 and seek a discount and if good I will tell you and the same if not . This was not to a good standard and the owner was made aware of this . To his credit 50% was taken off the bill and a complimentary drink after a few choice words but more importantly for him , as a result of his greed in charging over the odds for what is served up he has lost customers . Shame really as...

My visit here was accompanied by 15 work colleagues as a reward for a job well done. Some of my colleagues have been to this restaurant before but, for me it was a new one I was keen to try. On arrival, we were met by the really friendly staff who showed us to our tables. The decor of the place was clean and fresh, and our tables were immaculately set. Once everyone had arrived, the staff went through our starters, and everyone was happy with that choice, then ordered drinks and poppadoms. The service was speedy, but not rushed, the staff were having a laugh and joke with our party and this helped to create a great atmosphere. Once the food started arriving, it was very obvious to see why this was on my companies list of top restaurants to go to for any celebration. The starters tasted amazing, and the onion bhaji was huge, compared to some other Indian restaurants I've eaten in. I ordered the lamb tikka jalfreze as my main course but with 16 orders going in, plus lots of side dishes, there was plenty to go round and allowed everyone to sample a dish they had perhaps not tried before. One dish I tried was the lamb chops, which one of my colleagues said was the best he'd ever had. They certainly lived up to the hype, as they didn't last long in the dish. Everything looked and tasted so good that it was obvious why this was a hit with everyone who's been there before. I'm already looking forward to our next works party but will be going there with family in the immediate future. I dare you to try it and not come away wanting more. I can't recommend this...