Extremely shocking to say the least, for such a well established business in the heart of Omagh Town!! We went for food (me and 4 others) on a Saturday night booked for 8:30pm as it was the only times they had left. My mother made the reservation and had mentioned that she was physically disabled. When we got there we were told to wait outside for a table to become free so we did, got some drinks while we waited too. Waited around 20 minutes or so before I went in and saw there were multiple tables free! I then asked one of the waiters if we could have a table after standing around like a lost puppy waiting to be seen to. After a couple of minutes of awkward silence from this waiter he pointed around his shoulder to the first table he seen and said there have that table which was a table under a speaker playing extremely loud music, I then had to ask to swap a chair for my mother!
We then ordered our food which all came out at different times which was another thing to add to the dissatisfaction. One thing I can praise is the chef for the quality of the food; it was delicious so I can't really fault the chef atall. Whilst eating our food we noticed a waiter watching us, waiting to clear the table, 3 times he came and watched and waited for us to finish even though we clearly were not finished. When I asked for the bill I was giving it in a rush with no respect whatsoever, the waiter literally gave me the bill unfolded facing up on the table and once placed on the table he proceeded to draw a circle around the amount and aggressively stab his pen into the receipt with the word "there you go". Have to say at the least we were all extremely unhappy with the service we were provided! And I would not recommend anyone or even think to suggest it as somewhere to eat...
Read moreFood - This was another whim restaurant we stopped in, and we are glad that we did. We tried the Halloumi Fries, Chunky Vegetable Soup, and the Crispy Chicken Spice Bag. Everything was delicious and was one of the best spice bags I have had. The soup tasted fresh, not overly salty, and was perfect for the cold rain day. There is a lot more on the menu, but that spice bag is calling me back.
Restaurant - Very nice restaurant, very clean and well decorated. The entrance is located off the main street and is down a really neat alley / square, which adds to the allure and appearance. Restrooms were clean and maintained.
Service - The waitress was wonderful. She provided the other couple some suggestions on popular dishes. The entire staff was pleasant and chatted with us as we were leaving. Great job for a great team.
Overall - As mentioned above, that spice bag is calling me back. I am looking forward to my next visit here. There is more to the menu to explore. The pizza oven is currently down, but it sounds like they are working on getting it back up soon. As we were leaving, we discovered Rue's offers breakfast items also. Check this place out,...
Read moreReally great food, really good wait staff, but very rude management and had four people walk past when I went to pay. Patrons that were known by the staff member in the black shirt were taken before me although I had been waiting for 5 minutes. When I brought this to the attention of the man in the black shirt, he was rude, haughty and said sarcastically that he would put a sign up. Very annoying that an establishment that is so well regarded think they can treat people like this. The man who finally did let us pay after being rude did not have any manners and did not say please or thank you. Sad that I won’t be going back to a place I have went to for over 10 years. You can become too big...
Read more