The Coach Inn — Restaurant in Fermanagh and Omagh District

TERRIBLE FOOD AND TERRIBLY UNTRAINED STAFF .We had booked this setting for a my father's 70th birthday on May 2016.When we arrived we were seated , and it look approximately 25 minutes for a staff member to take our order .When the food did arrive it was cold and it not have the sides and sauces we ordered .When I went to address my concerns to a waitress , she could not deal with it .So she proceed to carry out my father's birthday cake in it's bakery box , without a candle etc which we had given her .A so called manger arrived and informed us that we had to leave , might I mention some members of the party were still eating , but Conor insisted he needed the table .So I went to raise our concerns and he would not take them on board .It highlighted to us a general poor standard of customer care and a unacceptable attitude .The following day , I rang to speak to the owner Kieran Mc Ginn , I left my details for him to contact me and I am still waiting for a call .We had considered taking legal advice as they completely RUINED my father's birthday .We now just wanted to bring it to the public's attention , how these premises do not value our custom or deserve it ! If I could award no...

Food - We had a day of traveling and were looking for a quick bit to eat to continue on our journey. We split a pizza (The Pepperoni) and some garlic bread (Diablos Galic Bread). Food was fine, wasn't anything over the moon, didn't get the sweet chili drizzle for the garlic bread, but was completely fine without.

Restaurant - The interior is basic, nothing fancy or over the top. Really reminds you of a simpler cafe or pub area. Restrooms were a bit rough, wife mentioned 1 stall being out of TP.

Service - The service was fantastic. I assume the owner or manager was there and was extremely talkative, personable, and was fun to chat with. The other waiter checked on us a few times and was also kind and attentive.

Overall - If in the area it would be worth a quick stop in once, the repeat visits might be difficult with so many other options in the area. The bar area was lively and might be worth a few visits to have a few pints and chat...

From eating in this premises over the last few years, I have consistently seen the following points:

Positive points Comfortable, nice interior Food is 9 times out of 10, very good but very rarely is poor. Servers are very nice and helpful

Negative Points They are absolutely not enforcing social distancing. The servers are few in number and this can lead to long waits to even place orders, get plates taken off your tables. Long waits on food to arrive out due to the low number of servers. There is no separation between the pub part and the restaurant so it can be noisy at times. The servers are run off their feet trying to do everything.

Overall If the management was better, I would fully recommend this Restaurant. However, as it currently operates, there is better run premises in the town with much...