McDonald's — Restaurant in Folkestone and Hythe District

Food is McDonalds and good.

My issue comes with the service, the staff are very friendly but seem to miss a lot.

I have been going here on a semi regular basis since it opened (roughly once a month) for a variety of food/ drinks. Pretty much every single trip has had something wrong with it.

These range from small things like there being ice in a drink despite ordering it without it or Tomatoes being left in a burger, these are minor quibbles which I don't mind (though it happens with alarming frequency).

To more major issues for example in my last 3 trips I have: Been given a completely incorrect drink (Caramel Latte rather than Caramel Hot Chocolate). A wrong burger (Hamburger instead of quarter pounder), also on this trip I was missing a portion of chips. Then this morning I ordered an extra hash brown with my breakfast (for my wife) as well as the one that comes with the meal, only to get home and find out that neither mine nor her hash browns were in the bag.

Then the two times I have used collect in car park from the app I have been left waiting for 20+ minutes. One of these times I had to go in and chase only for my food to be brought out (mostly cold) 5 minutes later.

The one saving grace is that McDonalds Customer Service are incredibly helpful and usually give vouchers for the price of the items that were missing/ incorrect, this however shouldn't be something I should have to do.

My advice would be if you live in Cheriton just suck up the extra drive and go to park farm McDonalds or town Center you'll likely save money in...

Cheriton McDonald's is an absolute oasis in the barren wasteland that is this town! Walking in feels like stepping into a culinary paradise, where the golden arches shine brighter than the sun itself. The staff are not just friendly; they're practically culinary wizards, conjuring up your order with a smile that could light up the darkest corners of Cheriton.

The place is so clean you could practically eat off the floor—though I wouldn't recommend it, given the state of the town around it! The food? Oh, it's a symphony of flavors that dances on your taste buds, a stark contrast to the monotony of life in Folkestone. Whether you're diving into a Big Mac or savoring a McFlurry, every bite feels like a celebration. If you find yourself stuck in this dreary town, do yourself a favor and treat your taste buds to the magic of Cheriton McDonald's! I would’ve thrown myself off the overhead bridge down the road into an oncoming Southern high speed train if it wasn’t for...

I came here for breakfast and began queuing at 10:59, I reached the front of the queue at 11:01 and was told I could not have anything from the breakfast menu. Glum.

The feeling of injustice was only surpassed by the feeling of ungodly hunger that remained in my stomach.

There were no hash browns to speak of; No pancakes to be enjoyed; No McMuffins to be consumed, be that of sausage, egg or any other sort.

Home I wandered, in search of both consolation, and a consolation prize. The kitchen cupboard offered me otherwise decent options - Cheerios, Cinnamon Grahams, Weetabix. A pan aux chocolat was elected, and tried its best to deputise. But on this day, a black day for morning sustenance, the damage had long been done.

The damage done, at...