After ordering a meal on Deliveroo on Tuesday I was delighted with the quality and taste, so I re ordered a tuna sandwich the following day! Well this is where it became horrific! As I was chewing the sandwich I felt a sharp spike in my mouth which I thought wow a bone in tuna which could be possible, no….. it was a large chunk of plastic which had a spike on the end of it which absolutely could of killed me/cut my insides apart or choke!!!
I made a formal Complain to Jane’s pantry and then the item was collected extremely fast. I was hoping a clear solution would be made and an offer of good will to resolve, they not only insulted me with an offer of a refund not for the whole order but just the tuna sandwich. And £30 in vouchers! So £34 refunded for nearly swallowing a blade?
Please steer clear of this bakery to save yourself a headache of eating blades.
It’s a shame I couldn’t come to a sensible solution. This will also be going to the papers...
Read morePopped in for a cake & a coffee early afternoon at the beginning of October.
I had a latte with a vanilla shot (70p I think it was) plus a breakfast pasty. My wife had a tea and an iced snail bun, which are a highlight of any Jane's Pantry as far as we're both concerned.
The lady who served us was polite, very courteous & greeted us with a smile & a 'good afternoon', something that is often overlooked. Shortly after we were seated our drinks, pasty and bun arrived.
The tea was a little weak and the coffee was OK. I found the pasty to be quite dry, it was one of only two left and it was two o'clock so it may have been there a little while. But the snail bun was good, as expected. The 4 items cost over £15, which I think is alot, I might be wrong & I might be being a little 'scrooge-like' but that does seem a bit pricey to me. The seating area also seemed quite dark & dull, and needs a little brightening up.
The loo wasn't particularly...
Read moreOut in Gloucester the other day getting some birthday gifts. Me and my twin boys passed Jane's Pantry and they seen the cakes and wanted one obvs lol. We went in and I ordered coffee, boys had a shortbread and Easter doughnut and I had a Chelsea bun. The lady who took my order couldn't care less and I was completely putting her out just asking for a BLACK COFFEE! I then asked could we sit in and she said ....nope sorry! You have ordered off the wrong menu ??? After I paid...not clear at all that different menu and prices to sit in ??? The food was dry and horrible but the star of the show was the the disgusting Easter doughnut!!!! My boy ate 2 mouthfuls and spat it out . I tried it and ☢️🤮! Bizzare combination of flavours. The whole experience was...
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