Heavenly Desserts Middlesbrough — Restaurant in Great Britain

5 Stars – Outstanding Service and Incredible Team!

I had an amazing experience and just had to leave a review! From the moment I walked in, the staff were incredibly welcoming, friendly, and attentive. You can really tell they care about delivering great customer service and making sure every customer leaves with a smile.

A special shoutout to both the staff out the front and young man in the kitchen they are absolutely fantastic at what they do. The way they lead the team with such professionalism and warmth creates such a positive atmosphere. Everything ran so smoothly, and you can see how much pride they take in making sure everyone has a top-tier experience.

The desserts were, of course, delicious – but it’s the staff that really made it memorable. Keep up the amazing work – you’re all doing an...

The service at this establishment was extremely disappointing. Despite being informed of a five-minute wait for a table, we were seated after 20 minutes. Once seated, it took an additional 30 minutes for our order to be taken, even after multiple requests to the staff. When the waitress finally arrived, she mentioned that desserts would take 30 minutes to prepare, yet we waited a full hour for what were ultimately simple, pre-made desserts. Unfortunately, the food itself did not compensate for the poor service—the brownie, for instance, was not freshly made but store-bought. To make matters worse, the music was excessively loud, making it difficult to hold a conversation. Given this experience, I would not consider returning, even if the meals were...

I recently visited heavenly desserts in Middlesbrough, and it was an absolute treat! From the moment we walked in, the cozy atmosphere made us feel right at home. The dessert selection was incredible, offering everything from decadent chocolate cakes to refreshing fruit sorbets. I tried the signature tiramisu, and it was perfection—light, flavorful, and not too sweet.

A special mention to Hansa, who made our experience even more memorable. Her service was exceptional—attentive, friendly, and with a warm smile. She made fantastic recommendations and truly made us feel like valued guests. If you're in the area and have a sweet tooth, don't miss this spot. It's not just the desserts that make it special, but the wonderful service as well....