Spicy Flames — Restaurant in Great Britain

Disgusting! Order from else where! Food arrived ridiculously quickly, which says immediately its been microwaved. Not a problem if done right, but congealed rice and paneer which was so hard, dry and tasteless that I might as well have eaten cardboard was not exactly what I expected when I ordered. I was genuinely shocked that such sub-standard food was delivered to me and even more so that I had paid to eat such inedible crap. I contacted the restaurant within 2 minutes of receiving my food to make them aware, the man who dealt with me was rude and condescending, tried to tell me that I didn't understand what I'd ordered and was not apologetic in the slightest. He didn't disagree when I said it'd been microwaved and when I asked if they could send a freshly cooked one out he said no. Therefore I requested a refund, but when the rude delivery driver came back with my cash I had to hand back over the uneaten food! Yes, really - scraped off my plate and all. As I hadn't eaten it, there was no way I physically could, this wasn't really an issue but I'd been seconds away from scraping it into my bin as never have I been asked to return food before. I don't really like to be made out to be a liar when I've taken the time to let you rectify your poor food offerings, if you had of sent a freshly cooked one instead I wouldn't be here leaving this review, so let that be a lesson in customer service Spicy Flames. Other customers, save yourselves a few quid and buy a ready meal, that's effectively what you'll get from this place. But at least a curry from Asda might actually be edible and hopefully you won't need to deal with obnoxious...

Absolutely appalling in every way. Food was ages. Then the driver gave us the wrong delivery but it was so similar to ours that we'd already started eating the Naan and Saag Aloo before realising a lot was missing. So I called the restaurant and the guy refused to do anything and said his manager wasn't there so he's sorry, maybe we can get money off next time and kept trying to put the phone down. I kept him on for five minutes before the manager came on said it was the drivers mistake and he'd sort it. Fair enough. THEN the driver comes back with our delivery (thank you!) but wants the other guys food wrapped back up to give to them. We said we were sorry but we'd already opened and eaten some of it and he still wanted it wrapped up to take to them "because we can't cook more now, the restaurant is closed". I just hope to god he didn't give that bag to the other customers !!!!! The food quality wasn't even great, all tasted the same and was overcooked. Do...

Spicy flames is a delightful Indian takeaway restaurant that offers a wide range of delicious and authentic Indian dishes. The food is fresh, flavorful and the portions are generous. The menu has something for everyone, whether you're a vegetarian or a meat-lover.

One standout dish is their chicken tikka masala, which is creamy and bursting with flavor. The naan bread is also particularly noteworthy, as it's fluffy and perfectly cooked. The staff are friendly and helpful, and the service is prompt.

The restaurant has a clean and inviting atmosphere, FSA RATINGS IS 4. with a modern and stylish decor. Prices are reasonable and the portion sizes are generous, making spicy flames a great value for your money.

Overall, I highly recommend spicy flames for anyone looking for delicious and authentic Indian food in a convenient and welcoming...