Subway — Restaurant in Great Britain

Absolutely appalling and disgraceful behaviour from a member of staff who was dishonest, I asked whether they have gluten free options and the gentleman said yes but I am not sure exactly! I then informed him that I have coeliac disease and need to know for certain before ordering, he confirmed 'we can cater for you'. I chose a sub and asked whether all ingredients were gf and he scrolled on his phone for a while and confirmed confidentially that all ingredients in this sub are gf including the sauce. He made the sub, and whilst doing so we looked online as he didn't fill us with any confidence. And rightly so, as we then foind out that there were many ingredients that contained gluten within this chosen sub! This is not acceptable, this is a serious issue and all staff should be away of allergens otherwise this could cause serious health...

Staff were talking in bangladesh swearing as I understand a few words.. making fun of a customer right in front of me then I placed My order which aria I got his name as I asked to complain could not understand me and I speak only 1 language which is English so I was getting frustrated when aria then decided to charge me extra 60p which when I asked for a receipt he said the printer isn't working now trying to call the store for a complaint but the store phone number is not active which is honestly a comedy. Now the food was not heated fully cheese not even mealted...

Was served by 2 gents who seemed sour faced from the start. Mumbling away to customers and then talking between themselves in another language. Tarik, three together my sub, I even asked him to spread it out and he just put more in one place and then started muttering more Bangladeshi words to his friend. Then smothered it in sauce as a ‘eff you’ I presume. Dire service but I’m guessing Subway don’t care too much with the amount of poor reviews...