Ten & Six — Restaurant in Great Britain

I’ve been to Ten & Six on several occasions and had delicious cocktails. Unfortunately, I tried to book for afternoon tea and had a pretty rubbish experience. I had been trying to book for some time - their website said afternoon tea would resume in may but the online booking system was not functioning to allow this as, after an email to them, I discovered it was actually resuming from June. On social media platforms, Ten & Six finally announced bookings for afternoon tea were on. So I clicked the link from the afternoon tea tab of their website and booked a table for two. Great. Turned up to the venue and after speaking to someone at the bar, was approached by a scruffy looking chap who wanted to see my confirmation email. I showed him. He told me that was not for afternoon tea. I assured him I’d booked from that ‘part’ of the website. He told me I hadn’t got a booking for afternoon tea and it turned out that for whatever reason, they’d treated my booking as a drinks only reservation. No where at the time of booking was this made apparent. But the cocky guy who was speaking to me explained that I would have seen at the time of booking an option for afternoon tea and I should have selected it. There was no such option at the time of booking. Not the end of the world - these things happen and whilst I’d rather have had my afternoon tea, I could accept I wasn’t getting one! The thing is, the guy who was explaining this was patronising, rude and downright indifferent to the fact that somewhere down the line, an error had occurred. He couldn’t have cared less and implied it was my fault, I was stupid, there was nothing to be done, so go away. In these times of covid when small local businesses have suffered, particularly in the hospitality sector, I am happy to try and support them. But not if I get spoken to like I was today by a scruffy jumped up millennial who really needs some serious customer service lessons. Shrewsbury has plenty of other lovely independent food and drinks establishments to choose from so take your money and...

Building from outside super quirky and lovely gets the creative excitement going. Inside quickly greeted by a friendly face happy to help. Very fitting on brand! Service was sustained brilliance throughout. Afternoon tea was delivered by the chef and each part explained which was a stunning touch. She handmade all the cakes herself so spoke through them with passion which allows that creativity flow further. Afternoon tea was fantastic the coronation chicken was outrageous. The desserts just kept coming, feeling like you were eating yourself quite literally down a rabbit hole but so so worth it. Absolutely fantastic experience. Well done Chef and host, you...

Some great cocktails on offer here, generally interesting quirky versions of classics. On the whole, maybe a touch sweet but certainly enjoyable

Try and stick to the menu, if you ask for some off menu cocktails they aren't quite at the same level. Nice enough, you certainly wouldn't complain but you may not order another

The building is fab, it was long overdue a serious makeover and the owners certainly did that. Great to see real investment in an old...